Delivery Hero
Internet
AssistantManagerDistributionCenter
“Assistant Manager - Distribution Center at Delivery Hero. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Manage all activities for the assigned department across three shifts, ensuring seamless handovers and consistent process discipline 24/7.. Translate high-level business objectives into actionable operational plans, identifying capacity gaps and leading scalability projects.”
What You'll Achieve.
Ensure seamless handovers and consistent process discipline 24/7.; Own and drive departmental KPIs (UPH, accuracy, and service levels) by setting clear targets and tracking real-time performance data.; Ensure a high-performing talent bench.; Eliminate waste and enhance efficiency.; Ensure rigid standards for inventory accuracy, availability, and shrinkage control.; Meet all regulatory and company environmental standards.; Drive cost-effective operations without compromising on quality or speed.; Reducing waste and improving the accuracy of inbound/outbound forecasting.; Maintain high service levels.
Industry & Context.
Ability to accurately analyse information; Leverage root cause analysis and data-driven insights to lead process improvement projects that eliminate waste and enhance efficiency.
What They're Looking For.
Must Have
More than 7 years experience of warehousing operations and start up, Ability to accurately analyse information, Ability to manage team members effectively, Ability to manage processes, Deadline-oriented, Very good command of English, Very good command in Microsoft applications
What You'll Do.
Manage all activities for the assigned department across three shifts
ensuring seamless handovers and consistent process discipline 24/7.
Translate high-level business objectives into actionable operational plans
identifying capacity gaps and leading scalability projects.
Own and drive departmental KPIs (UPH
and service levels) by setting clear targets and tracking real-time performance data.
Oversee total workforce planning
including the optimization of both insourced (FTE) and outsourced staff to meet volume fluctuations.
and technical training for your specific department to ensure a high-performing talent bench.
Manage and coach a team of Supervisors and frontline staff (30–50+ indirectly)
focusing on succession planning and performance management.
Drive a culture of accountability and high engagement
managing attendance and productivity metrics across all shift patterns.
Leverage root cause analysis and data-driven insights to lead process improvement projects that eliminate waste and enhance efficiency.
Ensure rigid standards for inventory accuracy
and shrinkage control through regular audits and strict process adherence.
Take full accountability for Health & Safety compliance
ensuring the department meets all regulatory and company environmental standards.
Monitor departmental spend and labor allocation to drive cost-effective operations without compromising on quality or speed.
Partner with Demand Planning to monitor stock levels
reducing waste and improving the accuracy of inbound/outbound forecasting.
Adjust staffing and resources dynamically based on inventory flow and commercial priorities to maintain high service levels.
How You'll Work.
Team & Collaboration
Collaborate with Demand Planning, Commercial, Procurement, and Inventory teams to align DC throughput with broader business outcomes.; Manage and coach a team of Supervisors and frontline staff (30–50+ indirectly), focusing on succession planning and performance management.
Communication Scope
Very good command of English
Process & Methodology
Translate high-level business objectives into actionable operational plans, identifying capacity gaps and leading scalability projects., Leverage root cause analysis and data-driven insights to lead process improvement projects that eliminate waste and enhance efficiency.
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