Manulife
Financial Services
AssistantManager,COEOperations
“Assistant Manager, COE Operations at Manulife. Skills: Asset management, Process improvement. Execute asset management operating standards. Maintain asset management operating standards”
What You'll Achieve.
Drive operational efficiency; Ensure data integrity; Ensure governance; Achieve best-in-class asset management processes
Industry & Context.
What They're Looking For.
Must Have
3 -5 years of working experience in asset management, 3 -5 years of working experience in financial services, Proficiency with Microsoft Office Suite, Proven organization skills, Proven time management skills, Proven presentation skills, Project management skills, Agile knowledge
Nice to Have
Analytical mindset, Proven communication skills, both verbal and written
What You'll Do.
Execute asset management operating standards
Maintain asset management operating standards
Execute asset management procedures
Maintain asset management procedures
Execute asset management workflows
Maintain asset management workflows
Ensure consistent application of asset lifecycle processes
Track operational KPIs
Monitor operational KPIs
Report on operational KPIs
Monitor service levels
Report on service levels
Track compliance with asset management policies
Monitor compliance with asset management policies
Report on compliance with asset management policies
Work closely with onshore office teams
Work closely with technology teams
Implement CoE processes
Sustain CoE processes
Support internal audits
Support external audits
Prepare data for audits
Track issues for audits
Remediate audit actions
Maintain process documentation
Maintain standard operating procedures
Support training for operational changes
Support rollout of operational changes
How You'll Work.
Team & Collaboration
Cross-functional teams; Onshore office teams; Technology teams
Communication Scope
Presentation skills; Verbal communication; Written communication
Process & Methodology
Agile
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