BCAA
AssistantManager,ChannelOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Assistant Manager, Channel Operations at BCAA. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, sales processes, sales systems, incentive programs. Develop and support projects for sales and service channels such as process changes, enhancements, communication or organizational initiatives. Maintain communication to support sales and marketing campaigns, product launches, HR practices, proces”
What You'll Achieve.
support the growth and performance of one of BCAA’s dynamic business lines; enhance the customer experience; increase productivity
Industry & Context.
problem solver; excellent problem solving and decision-making skills
What They're Looking For.
Must Have
Minimum four years’ in operations and sales (or equivalent combination of education and experience), Comfortable using technology, including intermediate knowledge of MS Office suite
Nice to Have
Experience enhancing sales related programs
What You'll Do.
Develop and support projects for sales and service channels such as process changes
communication or organizational initiatives
Maintain communication to support sales and marketing campaigns
process changes or operational and audit requirements
Train and support sales leaders on sales processes
systems or incentive programs
Gathers feedback and data to streamline systems and processes to enhance the customer experience and increase productivity
How You'll Work.
Team & Collaboration
support collaboration and team connection; coaching and mentoring team members; create a workplace that inspires and motivates your team
Communication Scope
Proven verbal and written communication skills; ability to communicate complex concepts in a simple manner; Maintain communication to support sales and marketing campaigns, product launches, HR practices, process changes or operational and audit requirements
Process & Methodology
process changes, enhancements, organizational initiatives
Full Job Description
**Why BCAA?** Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward. We are currently hiring an Assistant Manager, Channel Operations! This role is based out of our **Burnaby Head Office** and requires in-office attendance three days per week to support collaboration and team connection. As an **Assistant Manager, Channel Operations,** you will play an essential role in supporting the growth and performance of one of BCAA’s dynamic business lines. Highly organized, you’ll build processes and see through activities related to sales and operations of the channels. **Who you are:** * You’re a problem solver. You love a challenge and are always eager to hop in to find solutions. * You have the initiative and drive to see the big picture to help shape BCAA’s business and sales growth. * You’re highly organized with excellent problem solving and decision-making skills. * You’re a strong people leader. You enjoy coaching and mentoring team members and helping people succeed in their careers. You create a workplace that inspires and motivates your team to do their best work. * Exceptional creative thinking and writing skills with a natural ability to establish effective working relationships. * Proven verbal and written communication skills and the ability to communicate complex concepts in a simple manner. **During a typical day, you will:** * Develop and support projects for sales and service channels such as process changes, enhancements, communication or organizational initiatives. * Maintain communication to support sales and marketing campaigns, product launches, HR practices, process changes or operat
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