Serrano Vista Cafe

Hospitality

AssistantManagerCafe

$52–78k ~AI est. Las Vegas, Nevada, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Assistant Manager Cafe at Serrano Vista Cafe. Skills: Cafe operations, Customer engagement, Revenue generation. Oversee daily cafe operations. Manage staff performance”

What You'll Achieve.

Increase customer retention; Improve operational efficiency; Meet sales targets

Industry & Context.

Hospitality
Problems you'll solve

Resolve customer complaints; Address operational issues

What They're Looking For.

Must Have

High school diploma or equivalent, 2+ years of experience in a supervisory role, Food handler's permit

Nice to Have

Associate's degree in Hospitality or Business, Experience with POS systems, Knowledge of inventory management

What You'll Do.

Oversee daily cafe operations

Manage staff performance

Ensure customer satisfaction

Maintain inventory levels

Handle cash and reconcile tills

Implement cafe policies

Drive sales and revenue

How You'll Work.

Team & Collaboration

Work with kitchen staff; Coordinate with management

Communication Scope

Customer interaction; Staff communication

Full Job Description

Reporting to the Cafe Manager the Assistant Manager Cafe will be responsible for the daily operations of the restaurant. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard. **Core Responsibilities:** * You will also set the stage for guest experience with your welcoming smile and service. * Make daily floor plans per shift to ensure proper rotation and coverage of stations. * Supervise floor service in dining room during hours of operation. * Supervise cashiers to ensure correct policies and procedures for check handling and closing are maintained by service staff as well as manage activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations. * Review daily schedules and manage time off and vacation requests, coach and train on policies, procedures, and performance. * Direct communication with guests for special requests and large party reservations. * Perform team evaluations and manage issues related to attendance records. * Maintain communication with the Chef on all food service and menu issues. * Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and team members. * Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments. * Keep inventory form and stocking area updated. * Knowledge of all menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment. * Inspect food coming from support departments to ensure freshness and quality. * Exercise cost controls for all aspects of restaurant operation. * Maintain direct communication with guests for special requests and large party reservations. * Perform other job-related duties as requested. **Qualifications:** * High

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