Lush Handmade Cosmetics
Retail
AssistantManager
“Assistant Manager at Lush Handmade Cosmetics. Skills: Sales, Staff development, Operational excellence, Customer experience. Support sales growth. Coach team members”
What You'll Achieve.
Exceed sales goals
Industry & Context.
Analytical; Critical thinking; Troubleshooting
Flexible hours, Evenings, Weekends, Holidays
What They're Looking For.
Must Have
1-3 years managing retail, Excellent listening skills, Excellent communication skills, Excellent analytical skills, Excellent critical thinking skills, Excellent troubleshooting skills, Excellent organization skills, Excellent time management skills, Customer service skills, Supervisory skills, Sales skills, Knowledge of skincare, Knowledge of natural beauty, Knowledge of ethical business, Ability to work flexible hours
Nice to Have
Experience with consultation-based customer service, Ability to develop staff, Ability to train staff, Proficient in excel, Proficient in Microsoft suite, Adaptable to other systems, Basic HR skills, Experience in cross cultural collaboration, DEIB training, Social justice training, Fluency in Spanish, Fluency in French, Fluency in other languages
What You'll Do.
Build peer relationships
Build customer relationships
Connect team to brand values
Support shop staffing
Network for recruitment
Succession plan staff
Create staff development plans
Execute staff development plans
Improve staff engagement
Improve staff retention
Improve staff performance
Support DEIB practices
Ensure shop compliance
Ensure staff practice company standards
Manage opening procedures
Manage closing procedures
Maintain product integrity
Maintain respectful workplace
Maintain health and safety
Facilitate daily communication
Abide by fresh standards
Abide by rotation rules
Ensure right products
Manage allocated budget
Identify team development needs
Maintain clean work environment
Maintain beautiful work environment
Follow merchandising standards
Follow design standards
Provide consistent customer experience
Ensure right staff numbers
Ensure right skill levels
Schedule staff at peak times
Ensure staff wellbeing
Ensure payroll accuracy
How You'll Work.
Team & Collaboration
Work with Manager; Collaborate with Manager; Work with team; Collaborate with team
Communication Scope
Listening; Communication
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