Lush Handmade Cosmetics

AssistantManager

$0–0k Albany, New York, United States FULL TIME
The Brief

“Assistant Manager at Lush Handmade Cosmetics. Skills: Sales goals, Customer experience, Staff experience, Operational excellence. Support sales and growth of team. Coach and lead by example”

What You'll Achieve.

Exceeding sales goals

Industry & Context.

Problems you'll solve

Analytical; Critical thinking; Troubleshooting

Eligibility Requirements

Flexible hours, Holidays, Evenings, Weekends

What They're Looking For.

Must Have

1-3 years managing or supervising in a retail environment, Excellent listening and communication skills, Excellent analytical, critical thinking and troubleshooting skills, Excellent organization and time management skills, Customer service skills, Supervisory skills, Sales skills, Knowledge and interest in skincare, Knowledge and interest in natural beauty, Knowledge and interest in ethical business, Ability to work flexible hours

Nice to Have

Experience with consultation-based customer service models, Ability to develop and train staff, Proficient in excel, Proficient in Microsoft suite, Adaptable to other systems, Basic HR skills in hiring, Basic HR skills in scheduling, Basic HR skills in training, Basic HR skills in performance management, Experience in cross cultural collaboration, DEIB or social justice training, Fluency in Spanish, Fluency in French, Fluency in other languages

What You'll Do.

Support sales and growth of team

Coach and lead by example

Engage team to ensure inspiration

Engage team to ensure motivation

Engage team to build relationships

Support shop staffing with top-performing staff

Network within markets

Succession plan staff

Collaborate on staff development plans

Improve staff engagement

Improve staff retention

Improve staff performance

Improve DEIB practices

Support manager with shop policies

Ensure staff practice company standards

Ensure product integrity

Maintain respectful workplace

Ensure health and safety

Support training of inventory team

Manage ordering within budget

Identify development of team pride

Follow merchandising standards

Follow design standards

Ensure right staff are scheduled

Ensure right skill levels are scheduled

Ensure payroll accuracy

How You'll Work.

Team & Collaboration

Work with leaders; Work with fellow staff; Collaborate with Manager; Work with inventory team; Develop your team

Communication Scope

Listening; Communication

Free ATS check

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