Lush Handmade Cosmetics
AssistantManager
“Assistant Manager at Lush Handmade Cosmetics. Skills: Sales goals, Customer experience, Staff experience, Operational excellence. Support sales and growth of team. Coach and lead by example”
What You'll Achieve.
Exceeding sales goals
Industry & Context.
Analytical; Critical thinking; Troubleshooting
Flexible hours, Holidays, Evenings, Weekends
What They're Looking For.
Must Have
1-3 years managing or supervising in a retail environment, Excellent listening and communication skills, Excellent analytical, critical thinking and troubleshooting skills, Excellent organization and time management skills, Customer service skills, Supervisory skills, Sales skills, Knowledge and interest in skincare, Knowledge and interest in natural beauty, Knowledge and interest in ethical business, Ability to work flexible hours
Nice to Have
Experience with consultation-based customer service models, Ability to develop and train staff, Proficient in excel, Proficient in Microsoft suite, Adaptable to other systems, Basic HR skills in hiring, Basic HR skills in scheduling, Basic HR skills in training, Basic HR skills in performance management, Experience in cross cultural collaboration, DEIB or social justice training, Fluency in Spanish, Fluency in French, Fluency in other languages
What You'll Do.
Support sales and growth of team
Coach and lead by example
Engage team to ensure inspiration
Engage team to ensure motivation
Engage team to build relationships
Support shop staffing with top-performing staff
Network within markets
Succession plan staff
Collaborate on staff development plans
Improve staff engagement
Improve staff retention
Improve staff performance
Improve DEIB practices
Support manager with shop policies
Ensure staff practice company standards
Ensure product integrity
Maintain respectful workplace
Ensure health and safety
Support training of inventory team
Manage ordering within budget
Identify development of team pride
Follow merchandising standards
Follow design standards
Ensure right staff are scheduled
Ensure right skill levels are scheduled
Ensure payroll accuracy
How You'll Work.
Team & Collaboration
Work with leaders; Work with fellow staff; Collaborate with Manager; Work with inventory team; Develop your team
Communication Scope
Listening; Communication
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