Frasers Group
Sports & Fitness
AssistantManager
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“Assistant Manager at Frasers Group. Skills: Sales, Customer service, Event coordination, Staff management. Assist in management. Ensure smooth operations”
What You'll Achieve.
Meet corporate goals; Meet sales objectives
Industry & Context.
Problem solving
Work evenings, Work weekends, Work holidays
What They're Looking For.
Must Have
2+ years experience, Team leader role, Supervisory role, Management role, Full availability, Work evenings, Work weekends, Work holidays, Proven attention to detail, Proficient in problem solving, Work proactively, Meet corporate goals, Meet sales objectives, Lead team, Motivate team
Nice to Have
LTA experience, Passion for Padel, Passion for Racket Sports, Passion for health, Passion for fitness, Desire for career growth
What You'll Do.
Ensure smooth operations
Ensure efficient operations
Support membership sales
Support membership retention
Manage coaching sessions
Oversee facility maintenance
Oversee facility cleanliness
Handle member inquiries
Handle member complaints
Handle member feedback
Resolve issues promptly
Resolve issues professionally
Foster positive environment
Foster productive environment
Assist marketing strategies
Implement marketing strategies
Monitor club performance
Report club performance
How You'll Work.
Team & Collaboration
Work with Club Manager; Work with General Manager
Communication Scope
Written communication; Oral communication
Full Job Description
At Frasers Group, we are not just a retail powerhouse—we are a community built on a passion for sports, fitness, and an active lifestyle. Our Paddle Clubs are at the heart of this mission, offering state-of-the-art facilities, expert coaching, and a vibrant community for paddle enthusiasts of all levels. We are looking for a dynamic and motivated Paddle Club Assistant Manager to join our team. In this role, you will be responsible for supporting the day-to-day operations of the club, ensuring an exceptional experience for all members and guests. You will work closely with the Club Manager to drive membership growth, coordinate events, and maintain the highest standards of service and facility management. * Assist in the overall management of the Paddle Club, ensuring smooth and efficient operations. * Support the General Manager in driving membership sales and retention through excellent customer service and engagement initiatives. * Coordinate and manage events, tournaments, and coaching sessions, ensuring they are well-organised and successful. * Oversee the maintenance and cleanliness of the facilities, ensuring a safe and welcoming environment for all members. * Handle member inquiries, complaints, and feedback, resolving issues promptly and professionally. * Supervise and train club staff, fostering a positive and productive working environment. * Assist in the development and implementation of marketing strategies to promote the club and attract new members. * Monitor and report on club performance, providing insights and suggestions for continuous improvement. ## Qualifications * 2+ years’ experience in a team leader, supervisory or management role. * Ideal experience in LTA * Must have a passion for Padel, Racket Sports and all things health and fitness. * Full availability to work evenings, weekends, and holidays. * Excellent written, oral communication, and organizational skills. * Proven attention to detail. * Proficient in problem solving and able to wor
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