Cinemark
AssistantManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Manager at Cinemark. Skills: Operational standards achievement, Cross-training in all departments, Inspirational training to employees, Guest service, Team leadership. Assist in the overall operation of the theatre. Ensure policies and procedures are being followed”
What You'll Achieve.
Achieve operational standards; Provide superior Customer service
Industry & Context.
Resolve conflict
Frequent bending, kneeling, and lifting up to 50 lbs., Frequent standing, walking and reaching around the theater., Noise level may be moderate to high at times., Be able to work in a standing position for extended periods of time.
What They're Looking For.
Must Have
Must be at least 18 years of age, High School or G. E. D. graduate preferred, Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program, Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required, Management members who work with alcohol are required to complete a Safe Alcohol Service training program, Availability to work flexible hours which include evenings, weekends, and holidays, Requires regular and consistent attendance, Has an energetic and friendly attitude during each shift, Provides excellent Guest service, Accurate cash handling and basic math skills, Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English, Ability to work in a team environment and independently, Ability to take and follow direction, Responds with a sense of urgency, Excellent time management, organizational skills, and attention to detail, Ability to train and lead others, Must be able to resolve conflict
What You'll Do.
Assist in the overall operation of the theatre
Ensure policies and procedures are being followed
Ensure operational standards are achieved
Cross train in all departments to support where needed
Provide inspirational training to all Employees
Follow the direction of the General Manager
Support General Manager’s decisions in communication with the staff
Responsible for working in all departments and all theatre job functions
Train and coach Team Members in their specific job functions
Assist in the preparation of administrative and special reports for the General Manager
Observe and participate in the inspection of the theatre building
roof and exterior signage
and equipment condition
Report the need for building
and equipment repairs to General Manager
Ensure that theatre Team Members follow the dress code
Interact with Guests for improved service in the theatre
Ensure that Team Members are providing superior Customer service
Learn and follow the policies and procedures as established in Cinemark’s Guidelines
Enforce policies and procedures with all Team Members fairly and consistently
Report all Employee relations issues to the General Manager
Consistently identify and sanitize Employee and Gust high-contact areas
Properly utilize Personal Protective Equipment while completing position-specific tasks
Adapt to the frequency and scope of required cleaning tasks
Properly address any safety or security issues (trip hazards
Perform other work-related duties as assigned
How You'll Work.
Team & Collaboration
Support General Manager’s decisions in communication with the staff; Train and coach Team Members in their specific job functions; Interact with Guests for improved service in the theatre; Ensure that Team Members are providing superior Customer service; Enforce policies and procedures with all Team Members fairly and consistently; Ability to work in a team environment
Communication Scope
Ability to communicate (verbal and written) with all ages, genders, and personalities; Effectively and regularly converse in and comprehend English
Full Job Description
### **Apply in ~60 Seconds** **Join Our Team:** A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. **Role Summary:** Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. **Responsibilities:** The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following: * Follows the direction of the General Manager * Supports General Manager’s decisions in communication with the staff * Responsible for working in all departments and all theatre job functions * Trains and coaches Team Members in their specific job functions * Assists in the preparation of administrative and special reports for the General Manager * Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition * Reports the need for building, property, and equipment repairs to General Manager * Ensures that theatre Team Members follow the dress code * Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service * Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently * Reports all Employee relations issues to the General Manager (In the absence of the GM, manageme
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