Cinemark

AssistantManager

Merriam, Kansas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Assistant Manager at Cinemark. Skills: Customer service, Team leadership, Operational management. Assist in overall operation of the theatre. Ensure policies and procedures are followed”

What You'll Achieve.

Achieve operational standards; Provide superior Customer service

Industry & Context.

Problems you'll solve

Resolve conflict

Eligibility Requirements

Frequent bending, kneeling, and lifting up to 50 lbs., Frequent standing, walking and reaching around the theater., Noise level may be moderate to high at times., Be able to work in a standing position for extended periods of time.

What They're Looking For.

Must Have

Must be at least 18 years of age, Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program, Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required, Management members who work with alcohol are required to complete a Safe Alcohol Service training program, Availability to work flexible hours which include evenings, weekends, and holidays, Requires regular and consistent attendance, Has an energetic and friendly attitude during each shift, Provides excellent Guest service, Accurate cash handling and basic math skills, Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities., Must be able to effectively and regularly converse in and comprehend English, Ability to work in a team environment and independently, Ability to take and follow direction, Responds with a sense of urgency, Excellent time management, organizational skills, and attention to detail, Ability to train and lead others, Must be able to resolve conflict, Frequent bending, kneeling, and lifting up to 50 lbs., Frequent standing, walking and reaching around the theater., Be able to work in a standing position for extended periods of time.

Nice to Have

High School or G. E. D. graduate

What You'll Do.

Assist in overall operation of the theatre

Ensure policies and procedures are followed

Achieve operational standards

Provide inspirational training

Follow direction of the General Manager

Support General Manager’s decisions

Work in all departments

Train and coach Team Members

Assist in preparation of reports

Inspect theatre building and equipment

Report need for repairs

Ensure Team Members follow dress code

Interact with Guests for improved service

Ensure Team Members provide superior Customer service

Learn and follow policies and procedures

Enforce policies fairly and consistently

Report Employee relations issues

Follow Employee Relations Reporting Protocol

Follow high work ethic standard and code of conduct

Identify and sanitize high-contact Employee and Guest areas

Properly utilize Personal Protective Equipment

Adapt to frequency and scope of cleaning tasks

Properly address safety or security issues

Perform other work-related duties

How You'll Work.

Team & Collaboration

Work in a team environment; Support General Manager’s decisions in communication with the staff; Train and coach Team Members in their specific job functions; Interact with Guests for improved service in the theatre; Ensures that Team Members are providing superior Customer service

Communication Scope

Ability to communicate (verbal and written) with all ages, genders, and personalities.; Effectively and regularly converse in and comprehend English

Full Job Description

### **Apply in ~60 Seconds** **Join Our Team:** A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. **Role Summary:** Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. **Responsibilities:** The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following: * Follows the direction of the General Manager * Supports General Manager’s decisions in communication with the staff * Responsible for working in all departments and all theatre job functions * Trains and coaches Team Members in their specific job functions * Assists in the preparation of administrative and special reports for the General Manager * Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition * Reports the need for building, property, and equipment repairs to General Manager * Ensures that theatre Team Members follow the dress code * Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service * Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently * Reports all Employee relations issues to the General Manager (In the absence of the GM, manageme

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