Caribou Coffee
AssistantManager
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optimal for Manager candidates.
“Assistant Manager at Caribou Coffee. Skills: Sales generation, Team development, Guest experience. Demonstrate Team Member and Shift Leader duties. Develop understanding of business to General Manager level”
What You'll Achieve.
Hit sales goals; Create sustainable change
Industry & Context.
In-the-moment problem solving; Problem resolution; Root cause analysis
Standing for 4 to 8 hours, Lifting up to 50 pounds
What They're Looking For.
Must Have
1-3 years restaurant/retail experience, Customer service commitment and orientation, Ability to work early mornings, evenings, holidays, and/or weekends, At least 18 years of age
Nice to Have
High school diploma or GED, Valid driver's license, Reliable transportation, 1 year supervisory experience
What You'll Do.
Demonstrate Team Member and Shift Leader duties
Develop understanding of business to General Manager level
Create connections with guests
Foster goal-surpassing speed
Lead problem resolution
Understand Profit & Loss statement
Organize administrative tasks
Enforce cash-handling policies
Conduct inventory controls
Understand root causes of problems
Bring Core Values to life
Embrace growth and development
Bring curiosity and learner's mindset
Ask learning questions
Take ownership for development
Lead with global view
Create open relationship with GM
Bring competitive fire
How You'll Work.
Team & Collaboration
Partnership with General Manager; Create trusting relationships
Full Job Description
**At Caribou Coffee we create day-making experiences that spark a chain reaction of _GOOD_! This is our purpose. Our team brings this to life by focusing on what’s really important – _TEAM, GUEST, BUSINESS_! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew! ** **Position Overview:** The Assistant General Manager (AGM) is a GROWTH role intended to develop future leaders to think strategically about the store and globally about the future of the district and Caribou as a whole. This role requires individuals to step into leadership and possess an insatiable hunger for development and growth. This role works in partnership with the General Manager in all facets to run the store and make an impact on the team and community. ** _Core Responsibilities_** * Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence * Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year * Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same * Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation * Takes responsibility for hitting sales goals through the connection between speed & service * Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand * Make connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement * Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks a
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