Caribou Coffee
AssistantManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Manager at Caribou Coffee. Skills: Store operations, Team development, Customer service. Demonstrate Team Member duties. Demonstrate Shift Leader duties”
What You'll Achieve.
Hit sales goals
Industry & Context.
Problem resolution; Root cause analysis
Lifting up to 50 pounds, Stand for 4 to 8 hours
What They're Looking For.
Must Have
1-3 years restaurant/retail experience, Customer service commitment, Ability to work early mornings, Ability to work evenings, Ability to work some holidays, Ability to work some weekends, At least 18 years of age
Nice to Have
High school diploma or GED, 1 year of supervisory experience
What You'll Do.
Demonstrate Team Member duties
Demonstrate Shift Leader duties
Develop business understanding
Create real connections
Teach team to create connections
Foster goal-surpassing speed
Show calm professionalism
Show emotional maturity
Connect behaviors to results
Organize administrative tasks
Execute administrative tasks
Improve administrative tasks
Enforce cash-handling policies
Conduct waste controls
Understand root causes
Create sustainable change
Bring Core Values to life
Embrace growth and development
Bring humility to team
Bring curiosity to team
Ask learning questions
Take ownership for development
Lead with global view
Bring purpose to life
Create open relationships
Create trusting relationships
Bring competitive fire
How You'll Work.
Team & Collaboration
Partnership with General Manager; Create open relationships; Create trusting relationships
Communication Scope
Listening
Full Job Description
**At Caribou Coffee we create day-making experiences that spark a chain reaction of _GOOD_! This is our purpose. Our team brings this to life by focusing on what’s really important around here – _TEAM, GUEST, BUSINESS_! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew! ** **Position Overview:** The Assistant General Manager (AGM) is a GROWTH role intended to develop future leaders to think strategically about the store and globally about the future of the district and Caribou as a whole. This role requires individuals to step into leadership and possess an insatiable hunger for development and growth. This role works in partnership with the General Manager in all facets to run the store and make an impact on the team and community. ** _Core Responsibilities_** * Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence * Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year * Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction - and teaching the team to do the same * Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation * Takes responsibility for hitting sales goals through the connection between speed & service * Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand * Make connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement * Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administra
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