Flexport
AssistantManager,AirOperations
“Assistant Manager, Air Operations at Flexport. Skills: Air Freight Operations, Global Supply Chains, Customer Service. Execute end-to-end air shipments. Input data into system to create file”
What You'll Achieve.
Ensure smooth and timely air freight movements; Keep shipments on track; Driving efficiency, volume growth, and profitability; Meet KPIs; Maintain high-quality data; Ensure smooth operations; Great customer experience
What They're Looking For.
Must Have
Bachelor's degree in logistics, supply chain, business, or related fields, 5+ years of experience in air operation or related roles in freight forwarding/logistics, Good communication of written and spoken English, Detail-oriented, structured, and eager to learn global supply chain operations, Customer-focused mindset
Nice to Have
IATA Certification
What You'll Do.
Execute end-to-end air shipments
Input data into system to create file
Complete Mawb and Hawbs
Handle AMS or submit EDI
Timely invoicing to clients/agents
Check and confirm incoming invoices
Handle customer advices/request or claim
Inform senior/manager of irregularities
Ensure operational activities comply with regulations
Handle customers statistics and reports
Support data and system accuracy
Keep Flexport systems updated
Identify and suggest process enhancements
Support teammates and take on additional tasks
How You'll Work.
Team & Collaboration
Coordinate daily with airlines, trucking partners, terminals, and internal teams; Collaborate across teams; Work closely with account managers and customs teams
Communication Scope
Good communication of written and spoken English; Respond promptly and professionally to customer needs; Answering calls and dealing with customer queries
Applying for this Assistant Manager, Air Operations role?
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How to Apply on Greenhouse
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- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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