WNS Global Services
Financial Services
AssistantManager-AccountsReceivable(CollectionandCashApps)
Neural analysis suggests this role is
optimal for mid candidates.
“Assistant Manager - Accounts Receivable (Collection and Cash Apps) at WNS Global Services. Skills: Cash Application, Collections, Project management, Process improvement. Apply cash. Collect payments”
What You'll Achieve.
Ensure delivery on client expectations; Ensure projects completed on time; Ensure agreed output
Industry & Context.
Analytical Thinking; Problem Solving; Root cause analysis
Work from office, UK shift
What They're Looking For.
Must Have
Graduate
Nice to Have
Knowledge of RPA, SAP knowledge, Automation in SAP, Prior Transition experience
What You'll Do.
Identify improvement areas
Support implementation
Meet client expectations
Respond to alterations
Respond to customer requests
Communicate with customers
Address issues raised
Implement action plans
Complete projects on time
Understand larger goals
Escalate to other towers
Break problems into parts
Approach problems systematically
Identify reasons for anomalies
Analyze cause-effect relationships
Propose process improvements
Implement process improvements
Participate in team meetings
Articulate thoughts clearly
Listen with attention
Anticipate support needs
Anticipate influence needs
Influence using facts
Influence using viewpoints
How You'll Work.
Team & Collaboration
Work within WNS teams; Work between WNS teams; Consult with other towers; Escalate to other towers; Meet key people
Communication Scope
Verbal communication; Written communication
Process & Methodology
Project management, Accountability
Full Job Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Functional knowledge: * Good experience in Cash Application and Collections. * Experience in project management * Experience in FTE calculation and effort estimation * Knowledge of RPA and automations preferred * SAP knowledge strongly preferred. Any automation in SAP preferred. * Experience in direct debit and dunning. * Knowledge of excel/ppt * DPM/DTP/SOP preparation and review * Should be comfortable to work from office in UK shift (2:30pm to 11:30pm) * Process improvement methodology: Has process improvement acumen. * Account Management: Knows the counterparts at client side and maintains a strong relationship with them. * Brings in domain expertise to identify pain areas of the client, recommend, and implement solutions * Identify improvement areas within the process and support implementation post client sign-off * Customer Orientation: Understands to the expectations from own role to ensure delivery on client expectations * responds to any changes, alterations, customer requests and escalates as required * Solution oriented, effective communication with customers on issues raised, findings and proposed resolution
Applying for this Assistant Manager - Accounts Receivable (Collection and Cash Apps) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about WNS Global Services?
Real rants from real employees. Read before you apply.