Four Seasons

AssistantInRoomDiningManager

Osaka, Japan FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Assistant In Room Dining Manager at Four Seasons. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met.. Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or”

Industry & Context.

Problems you'll solve

handle complaints; handle concerns; handle special requests; Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

What They're Looking For.

Must Have

Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

What You'll Do.

and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met.

Be visible in the operation

promote good public relations

and handle complaints

concerns or special requests for guests

Describe and ensure quality of all food items

and preparation methods

as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.

Control labor and operating expenses through effective scheduling

and inventory and control.

Attend regular operational meetings to ensure effective coordination and cooperation between departments.

Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

Work harmoniously and professionally with co-workers and supervisors and other related duties.

How You'll Work.

Team & Collaboration

Attend regular operational meetings to ensure effective coordination and cooperation between departments.

Communication Scope

promote good public relations

Full Job Description

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity. 1\. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met. 2\. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or spec

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