Four Seasons Resort Mallorca
Hospitality
AssistantInRoomDining(IRD)Manager
“Assistant In-Room Dining (IRD) Manager at Four Seasons Resort Mallorca. Skills: In-Room Dining, Food & Beverage, Supervisory roles. Support IRD Manager in daily operations. Ensure exceptional service”
What You'll Achieve.
Ensure exceptional service; Ensure efficiency; Ensure guest satisfaction
Industry & Context.
What They're Looking For.
Must Have
Previous experience in In-Room Dining, Previous experience in Food & Beverage supervisory roles, Knowledge of luxury service standards, Knowledge of IRD operations, Degree in hotel/restaurant management, Equivalent experience to degree, Ability to operate POS systems, Ability to operate F&B computer programs, High level of English, High level of Spanish
Nice to Have
Professional / Technician degree
What You'll Do.
Support IRD Manager in daily operations
Ensure exceptional service
Ensure guest satisfaction
Coordinate service flow
Maintain brand standards
Assist with administrative tasks
Assist with operational tasks
Ensure guests receive exceptional service
Motivate team members
Achieve common objectives
Assist in supervision
Assist in daily coordination
Oversee order accuracy
Oversee delivery times
Oversee service presentation
Assist with storeroom requisitions
Assist with inventory control
Assist with cost management
Ensure compliance with product rotation
Ensure compliance with hygiene standards
Assist in inventories of equipment
Assist in inventories of operational supplies
Follow up on employee training
Ensure adherence to operational procedures
Ensure adherence to systems
How You'll Work.
Team & Collaboration
Support and motivate team members
Communication Scope
English; Spanish
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