Hy-Vee
AssistantHy-ChiDepartmentManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Hy-Chi Department Manager at Hy-Vee. Skills: customer service, inventory management, food safety, scheduling, team leadership. assisting Hy-Chi Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. ensure a positive company image by providing courteous, friendly, and efficient customer service”
What You'll Achieve.
present the freshest most innovative and best quality products at a competitive retail price to customers; ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members
Industry & Context.
Must have the ability to solve practical variety of variables with limited interpret instructions
Must be physically able to exert up to 50 pounds of force exert up to 20 pounds of force and exert up to 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, finger dexterity, talking, hearing, and repetitive motions, frequently exposed to a cool environment, dampness, noise from equipment, and vibrations from some equipment, possible equipment movement hazards from slicers and choppers, daily exposure to cleaning chemicals and solvents, fast paced work environment, pre employment drug screen
What They're Looking For.
Must Have
one year of similar or related experience
Nice to Have
Sanitation (Food Safety) courses
What You'll Do.
assisting Hy-Chi Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers
ensure a positive company image by providing courteous
and efficient customer service
efficient and friendly customer service
Answers the telephone promptly and provides friendly
Checks orders for the day and sets up a timeline and production schedule
Reviews daily production list with department employees and assigns tasks
Ensures food display case product is rotated and replenished
Scans the department for items and issues that need to be addressed
Ensures the proper amount of staff in the department to handle customer needs
checks on hours and duties for 14 and 15 year olds and monitors department overtime
Controls inventory through constant monitoring of products
Ensures supply area is clean and orderly
Rotates all perishable product with every delivery
Handles catering contracts
Follows all food safety guidelines and ensures department employees comply
Handles and satisfies customer issues
Suggests ad items for department
Reviews and orders signage for the department
Suggests in-store specials and does the intercom message
Assists in monthly inventory: post invoices
calculates intra and inter store
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
Assumes management duties in absence of Department Manager
Writes schedules for the department
Puts items/products together for catering or instructs to complete and calculates portion needed
Trains employees in department duties
Orders all products and supplies for the department
Understands and can perform all aspects of department duties
Assists in other areas of store as needed
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment; Reviews daily production list with department employees and assigns tasks for completion; Ensures the proper amount of staff in the department to handle customer needs; Trains employees in department duties; Instructs, assigns, reviews and plans work of others; Maintains standards, coordinates activities, and allocates personnel
Communication Scope
Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders; Suggests in-store specials and does the intercom message
Process & Methodology
Checks orders for the day and sets up a timeline and production schedule, Writes schedules for the department
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Assistant Hy-Chi Department Manager **Department:** Hy-Chi **FLSA** : Non-Exempt ** _General Function_** : As an Assistant Hy-Chi Department Manager, this position will be responsible for assisting Hy-Chi Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director; Hy-Chi Department Manager Positions that Report to you: Hy-Chi Department Employees ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience. * Answers the telepho
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