Radisson Hotel Group
hospitality
AssistantHousekeepingManager
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“Assistant Housekeeping Manager at Radisson Hotel Group. Skills: Housekeeping operations, Team management, Quality assurance. Oversee Housekeeping operations. Operate within departmental budgets”
What You'll Achieve.
consistent quality during peak occupancy; productivity control
Industry & Context.
Ability to work flexible schedules, including weekends and public holidays
What They're Looking For.
Must Have
4–6 years of experience in hotel housekeeping operations, at least 2 years in a supervisory or assistant managerial role, Proven experience working in a large-scale hotel operation with 500+ rooms and multiple F &B outlets, knowledge of housekeeping standards, hygiene, and safety procedures across guest rooms, public areas, back-of-house, and F&B outlets, Demonstrated ability to manage high-volume operations, ensuring consistent quality during peak occupancy, Experience in overseeing room attendants, public area teams, and F &B cleaning teams, skills in room inspections, public area inspections, and quality audits, Hands-on experience with linen, uniform, and inventory management in a large operation, Ability to support manpower planning, duty rosters, and productivity control for large teams, Experience assisting with training, onboarding, coaching, and performance management, leadership, communication, and coordination skills across departments, Ability to work under pressure, meet deadlines, and maintain standards in a fast-paced environment, Proficient in hotel systems (Opera or similar PMS preferred) and basic MS Office, Good command of spoken and written English, High attention to detail, organizational skills, a guest-focused mindset, Ability to work flexible schedules, including weekends and public holidays
Nice to Have
experience with *20 restaurants or similar volume preferred, additional languages are an advantage
What You'll Do.
Oversee Housekeeping operations
Operate within departmental budgets
Support departmental targets
Ensure team knowledge of rooms
Maintain communication with external customers
Ensure staffing levels cover demands
Ensure ongoing training
Conduct communication meetings
Manage staff performance issues
Assist other departments
Ensure effective communication
Follow departmental policies
Report necessary maintenance items
Follow safety and sanitation policies
Practices ‘Yes Can’ attitude
Adheres to Responsible Business ethics
How You'll Work.
Team & Collaboration
work relationships in all hotel areas; work relationships with external customers and suppliers; coordination skills across departments; work with product team
Communication Scope
Good command of spoken and written English; leadership; communication; coordination skills
Full Job Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. * Assists with overseeing Housekeeping operations. * Operate within departmental budgets through effective stock and cost controls and well managed schedules. * Support departmental targets and objectives, work schedules, budgets, policies and procedures. * Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork. * Ensure team members have an up-to-date knowledge of all room categories and amenities. * Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers. * Ensure staffing levels cover business demands. * Ensure ongoing training to support the Housekeeping Manager. * Ensure communication meetings are conducted and post-meeting minutes generated. * Manage staff performance issues in compliance with company policies and procedures. * Assist other departments wherever necessary. * Support managing, training and developing the team. * Ensure effective communication, including coaching and performance management. * Follows departmental policies and procedures. * Reports necessary maintenance items. * Follow all safety and sanitation policies. * Practices ‘Yes I Can’ attitude * Adheres to Rezidor’s Responsible Business ethics ## Qualifications * Minimum 4–6 years of experience in hotel housekeeping operations, with at least 2 years in a supervisory or assistant managerial
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