Lush Handmade Cosmetics
AssistantGerantTemporaire
“Assistant Gerant Temporaire at Lush Handmade Cosmetics. Skills: Sales, Customer service, Leadership, Operations. Support management team. Increase sales”
What You'll Achieve.
Exceed sales targets; Increase sales; Increase staff retention; Improve staff performance
Industry & Context.
Troubleshooting; Problem-solving; Critical thinking
Flexible hours, Holidays, Evenings, Weekends
What They're Looking For.
Must Have
1-3 years retail management, Excellent listening skills, Excellent communication skills, Excellent analytical skills, Critical thinking, Problem-solving skills, Excellent organization skills, Time management skills, Solid customer service skills, Supervisory skills, Sales skills, Ability to work flexible hours, Ability to work holidays, Ability to work evenings, Ability to work weekends
Nice to Have
Experience with consultation-based customer service, Ability to develop staff, Ability to train staff, Basic HR skills, Experience in cross cultural collaboration, DEIB training, Social justice training
What You'll Do.
Support management team
Provide unique customer experience
Educate customers on brand values
Educate staff on brand values
Improve product knowledge
Make informed recommendations
Demonstrate business acumen
Understand sales indicators
Understand sales reports
Influence sales floor behaviors
Answer team questions
Remove team obstacles
Evaluate own performance
Be authentic with team
Provide feedback to leaders
Adapt to business needs
Ensure team inspiration
Ensure team motivation
Build colleague relationships
Build customer relationships
Connect team to brand values
Network for recruitment
Create staff engagement plans
Implement staff engagement plans
Increase staff retention
Improve staff performance
Improve equity practices
Improve diversity practices
Improve inclusion practices
Ensure store compliance
Ensure staff follow standards
Follow opening standards
Follow closing standards
Follow time standards
Follow attendance standards
Follow product integrity standards
Follow respectful workplace standards
Follow health protocols
Follow safety protocols
Follow daily communication protocols
Support visual merchandising
Support design standards
Provide consistent customer experience
Ensure adequate staffing
How You'll Work.
Team & Collaboration
Support management team; Collaborate with team; Work with leaders
Communication Scope
Listening; Communication
Applying for this Assistant Gerant Temporaire role?
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