Company
Management
AssistantGeneralManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant General Manager. Skills: Sales, Client relations, Marketing, Team leadership. Provide training to Studio Leads. Provide guidance to Studio Leads”
What You'll Achieve.
Increase brand awareness; Attract new clients; Elevate studio presence
Industry & Context.
Address client concerns; Address client feedback; Take action on detractor feedback
What They're Looking For.
Must Have
Onboarding new Studio Leads, Conducting training sessions, Perform studio lead duties, Managing Mindbody, Managing AXLE, Answering phones, Responding to emails, Processing sales, Opening duties, Closing duties, Address client questions, Address client concerns, Address client feedback, Facilitate new client processes, Collaborate with Studio Leads, Implement strategies for increasing brand awareness, Develop local marketing initiatives, Support local marketing initiatives, Promote JETSET in community, Review Net Promoter Scores, Take action on detractor feedback
What You'll Do.
Provide training to Studio Leads
Provide guidance to Studio Leads
Provide support to Studio Leads
Provide feedback to Studio Leads
Onboard new Studio Leads
Conduct training sessions with GM
Assist in opening duties
Assist in closing duties
Address client questions
Address client concerns
Address client feedback
Facilitate new client processes
Collaborate with Studio Leads to welcome clients
Collaborate with Studio Leads to integrate clients
Collaborate with Franchise Owners
Collaborate with Director of Operations
Implement strategies for brand awareness
Develop local marketing initiatives
Support local marketing initiatives
Promote JETSET in community
Review Net Promoter Scores
Take action on detractor feedback
How You'll Work.
Team & Collaboration
Studio Leads; Franchise Owners; Director of Operations
Communication Scope
Client communication; Feedback delivery
Full Job Description
## Duties and Responsibilities Provide training, guidance, support, and feedback to Studio Leads to ensure a cohesive and high-performing team. This includes onboarding new Studio Leads and conducting training sessions with the GM when necessary. Perform studio lead duties, including but not limited to managing Mindbody and AXLE, answering phones, responding to emails, and processing sales. They will also assist in opening and closing duties. Address client questions, concerns, and feedback promptly and professionally. Facilitate new client processes, collaborating with Studio Leads to welcome and integrate newcomers into the JETSET community Collaborate with the Franchise Owners and Director of Operations to implement strategies for increasing brand awareness. Develop and support local marketing initiatives to attract new clients and elevate the studio's presence in the community. Promote JETSET in the community through 3-4 tabling or local events each month Periodically review Net Promoter Scores and take action on detractor feedback.
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