Company
AssistantGeneralManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant General Manager. Skills: Sales, Revenue generation, Deal closure, Customer service, Team management. Review P&L statement. Analyze P&L statement”
What You'll Achieve.
Achieve personal sales goals; Achieve store sales goals; Achieve service objectives
Industry & Context.
Troubleshooting
Walking, Standing, Talking, Hearing, Using hands, Reaching, Climbing, Stooping, Kneeling, Crouching, Crawling, Occasional outside work, Exposure to weather, Exposure to moving mechanical parts, Exposure to high precarious places, Exposure to toxic or caustic substances, Exposure to risk of electrical shock, Exposure to explosives, Exposure to vibration, Moderate noise level
What They're Looking For.
Must Have
2-3 years managing a team, Proven financial acumen, Proven business acumen, Speak and write English, Use Microsoft Word, Use Microsoft Excel, Calculate discounts, Calculate percentages, Calculate sales increases, Calculate gross profit percent, Review business reports, Analyze profit and loss statement, Hold others accountable, Inspect work quality, Give feedback, Work assortment of days, Work evenings, Work weekends, Lift and/or move up to 50 pounds, Occasionally lift and/or move up to 100 pounds
Nice to Have
Spanish speaking a plus, Use Microsoft PowerPoint, Bachelor's degree in business, ASE certification preferred, ASE P2 certified, ASE ready equivalent
What You'll Do.
Analyze P&L statement
Provide GAS3 selling experience
Achieve service objectives
Ensure high standards
Perform manager duties
Create weekly schedules
Execute advanced solutions
Train advanced solutions
Execute product quality recommendations
Train product quality recommendations
Execute store processes
Train store processes
Execute store procedures
Train store procedures
Execute testing equipment
Train testing equipment
Execute diagnostic equipment
Train diagnostic equipment
Execute inventory systems
Train inventory systems
Execute store equipment
Train store equipment
Execute parts lookup systems
Train parts lookup systems
Work assortment of days
How You'll Work.
Team & Collaboration
Build relationships with customers; Build relationships with peers; Build relationships with management
Communication Scope
Friendly communication; Effective communication
Full Job Description
## **Job Description** **Primary Responsibilities** * Knowledge to review and analyze P&L statement * Provide GAS3 selling experience for DIY and DIFM customers * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service including prompt handling of any complaints for product and operational standards * Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) * Weekly scheduling process **Success Factors** * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Parts and automotive system knowledge skills * ASE P2 certified or ASE ready equivalent * Ability to execute and train advanced solution, project and product quality recommendations * Ability to source from numerous places including special order, FDO, second source, etc. * Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services * Ability to execute and train inventory systems and store equipment * Ability to execute and train POS and Parts lookup systems **Essential Job Skills Necessary for Success as an Assistant General Manager** * Working knowledge of automotive systems preferred * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management * Use Microsoft software effectively (Word, Excel required – PowerPoint preferred) * Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent * Ability to review and analyze business reports, such as profit and loss statement (P&L) * Hold others accountable, inspect work quality and give feedback in a way that is inspiring * Ability to work an assortment of days, evenings, and weekends as needed **Prior Experience that Sets an Assis
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