Tcc

AssistantGeneralManager

$0–0k Palatine, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Assistant General Manager at Tcc. Skills: Revenue growth, Guest experience, Team development. Ensure consistent revenue growth. Coach excellent customer service”

What You'll Achieve.

Achieve business goals

Industry & Context.

Eligibility Requirements

Work in hot and cold temperatures, Work with loud noises, Work with exhaust fumes

What They're Looking For.

Must Have

1-3 years retail management, At least 18 years of age, Ability to read and interpret documents, Ability to stand on feet, Ability to work in hot and cold temperatures, Ability to lift and move up to 50 pounds

Nice to Have

Professional automotive experience

What You'll Do.

Ensure consistent revenue growth

Coach excellent customer service

Create exceptional guest experience

Set positive example as leader

Build team engagement and efficiency

Develop teammates using training program

Provide ongoing guidance and coaching

Ensure quality control measures are followed

Carry out inventory duties

Carry out cash handling processes

Handle guest issues and concerns

Work with District Manager on initiatives

Assist with budgeting

Assist with sales forecasts

Assist with financial performance

Assist with expense controls

Provide clear direction to team

Ensure service center is clean

Ensure service center is safe

Ensure service center is presentable

Provide guidance to technicians

Provide mentoring to technicians

Provide guidance to CSAs

Provide mentoring to CSAs

Perform opening duties

Perform closing duties

Build engaged workforce

Maintain engaged workforce

Lead daily team huddles

Set direction for business goals

Hold others accountable to rules

Hold others accountable to regulations

Assist guests with questions

Assist guests with needs

How You'll Work.

Team & Collaboration

Management team; District Manager; Automotive technicians; CSAs

Communication Scope

Oral communication; Written communication

Full Job Description

**Job Title:** Assistant General Manager **Location:** 866 E Dundee RoadPalatine, IL 60067 **Compensation:** $17.50 - $20.00 **Worker Type:** Employee **Time Type:** Full time **Job Description:** **Embark on a rewarding career journey with us today as an Assistant General Manager!** ** _FULL-SERVICE REWARDS:_** * 401K plan w/ company match * Biweekly Bonus Incentives * Career advancement opportunities * DailyPay * Do not need to pay for tools * Employee Discount * Employee Referral Bonuses * Fleet Referral Bonuses * Medical/dental/vision insurance benefits * PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc. * PTO after 180 days * Spot bonuses through our internal rewards program * Uniforms paid for and laundered ** _GEAR UP FOR YOUR ROLE:_** Step into the dynamic role of **Assistant General Manager (AGM)** and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day. **_HOW YOU WILL DRIVE SUCCESS:_** * Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience. * Set a positive example as a leader while building team engagement and efficiency. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction. * Ensure our quality control measures and processes are followed consistently * Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives * Assist the Gene

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