Tcc
AssistantGeneralManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant General Manager at Tcc. Skills: Sales generation, Team development, Customer service. Ensure consistent revenue growth. Grow guest count”
What You'll Achieve.
Ensure consistent revenue growth; Increase sales; Increase service results
Industry & Context.
Guest issues; Guest concerns
Lift up to 50 pounds, Work in hot/cold temperatures, Work with loud noises, Work with exhaust fumes
What They're Looking For.
Must Have
1-3 years retail management, Exceptional oral communication, Exceptional written communication, Proven leader, Inspire and motivate diverse groups, Sound business sense, Understand retail industry, Analyze financial objectives, Comprehend financial objectives, Recommend financial objectives, Positive attitude, Professional conduct, Professional appearance, Guest First mindset, Read and interpret documents, Stand on hard surfaces, Work in hot/cold temperatures, Work with loud noises, Work with exhaust fumes, Lift and move up to 50 pounds, At least 18 years of age
What You'll Do.
Ensure consistent revenue growth
Improve lead measure performance
Coach customer service
Execute customer service
Create exceptional guest experience
Set positive leadership example
Build team engagement
Build team efficiency
Leverage internal training
Provide ongoing guidance
Provide ongoing coaching
Provide ongoing direction
Ensure quality control measures followed
Ensure quality control processes followed
Carry out other duties
Carry out other projects
Manage cash handling processes
Resolve guest concerns
Work with District Manager
Assist with budgeting
Assist with sales forecasts
Assist with financial performance
Assist with expense controls
Provide clear direction
Provide detailed direction
Ensure service center is clean
Ensure service center is safe
Ensure service center is presentable
Provide guidance to technicians
Provide mentoring to technicians
Provide guidance to CSAs
Provide mentoring to CSAs
Perform opening duties
Perform closing duties
Build engaged workforce
Maintain engaged workforce
Lead daily team huddles
Set direction for business goals
Achieve business goals
Adhere to regulations
Hold others accountable to rules
Hold others accountable to regulations
Maintain safe work environment
Maintain productive work environment
Assist guests with questions
Assist guests with needs
How You'll Work.
Team & Collaboration
Management team; District Manager; Automotive technicians; CSAs
Communication Scope
Oral communication; Written communication
Full Job Description
**Job Title:** Assistant General Manager **Location:** 2266 Street RDBensalem, PA 19020-3568 **Compensation:** $18.50 - $21.00 **Worker Type:** Employee **Time Type:** Full time **Job Description:** **Embark on a rewarding career journey with us today as an Assistant General Manager!** ** _FULL-SERVICE REWARDS:_** * 401K plan w/ company match * Biweekly Bonus Incentives * Career advancement opportunities * DailyPay * Do not need to pay for tools * Employee Discount * Employee Referral Bonuses * Fleet Referral Bonuses * Medical/dental/vision insurance benefits * PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc. * PTO after 180 days * Spot bonuses through our internal rewards program * Uniforms paid for and laundered ** _GEAR UP FOR YOUR ROLE:_** Step into the dynamic role of **Assistant General Manager (AGM)** and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day. **_HOW YOU WILL DRIVE SUCCESS:_** * Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience. * Set a positive example as a leader while building team engagement and efficiency. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction. * Ensure our quality control measures and processes are followed consistently * Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives * Assist the Ge
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