AssistantGeneralManager

# _**City, State:**_ New York, New York **_Title:_****** Assistant General Manager ** _Location:_ **New York, NY ** _FLSA:_****** Exempt ** _Status:_ **Full-Time __ ** _Reports to:_ **General Manager ** _Supervises :_**__ Property Team Members __ ** _Pay Range:_** $150,000 to $160,000 depending on experience. **Job Summary:** The Assistant General Manager supports the General Manager in overseeing the hotel’s operations, with a focus on front-of-house and housekeeping functions. This role is responsible for managing daily operations, ensuring guest satisfaction, and maintaining operational and financial performance in line with company standards. **Essential Functions and Duties:** * Assist the General Manager in overseeing hotel operations, focusing on front-of-house and housekeeping departments. * Provide the Revenue Management Department with market analysis and local event forecasts to optimize occupancy and rates. * Support sales efforts by ensuring front office and reservation teams are informed about rate structures and trained in yield management procedures. * Train and motivate front desk staff to perform front office operations, revenue management tasks, and customer service protocols. * Help produce the annual budget and forecast changes in operating expenses and labor costs. * Adjust controllable expenses based on monthly revenue forecasts to maintain profit margins. * Administer company policies for cash handling, accounts payable, accounts receivable, and payroll in the General Manager's absence. * Train staff to deliver guest services in line with company standards, and address guest complaints directly. * Manage guest loyalty programs and ensure compliance with franchise or company policies. * Recruit, select, and motivate associates, providing leadership and guidance to maintain high levels of guest service. * Assist in managing the hotel's physical condition, including maintenance and quality control programs. * Collaborate with the General Manager