Panera
AssistantGeneralManager
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“Assistant General Manager at Panera. Skills: operations, people development, guest service. Support General Manager. Plan and manage staffing needs”
What You'll Achieve.
drive positive results; ensure the bakery-cafe’s goals; operational and quality standards; extraordinary guest service expectations are met
Industry & Context.
problem solving
flexible hours including nights and weekends, background check, Ability to lift, carry, push, or pull objects 50 pounds, Capability to stand and walk for up to 6 hours
What They're Looking For.
Must Have
Minimum age: 18 years of age, Ability to lift, carry, push, or pull objects 50 pounds, Capability to stand and walk for up to 6 hours, Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
Nice to Have
1+ years of restaurant management experience preferred, ServSafe certification (or ability to achieve)
What You'll Do.
Support General Manager
Plan and manage staffing needs
Manage team performance
Create subject matter experts
Ensure every guest is delighted
Build engaging relationships
Follow operational procedures
Ensure team members follow policies
Maintain a healthy and safe workplace
Maintain bakery-cafe costs and inventory
Build Culture of warmth
How You'll Work.
Team & Collaboration
Partner with your General Manager in overseeing operations; Work as a team to ensure every guest is delighted; Partner with the General Manager to create subject matter experts; Help build our Culture of warmth, belonging, growth, and trust
Communication Scope
clearly communicate; quickly understand guests and associates’ directions in a loud environment
Full Job Description
Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! **What’s In It for You?** * Competitive pay & eligible for quarterly bonuses * Free on-shift meals & unlimited fountain beverages * Paid vacation, sick time, and holidays * Medical, dental, vision, life insurance, pet insurance & 401(k) with match available * Career advancement & leadership development opportunities * Tuition discounts * Perks & rewards for team members * Team member assistance program * And much, much more! As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location. **As Assistant General Manager Panera, Your Role Includes:** * Support your General Manager by making key decisions and problem solving. * Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning. * Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team. * Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met. * Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors. * Work as a team to ensure every guest is delighted by the quality of our food, servi
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