AssistantGeneralManager

maintain operational efficiencies

improve the overall customer experience

provide guidance and support

establishing a welcoming

motivating and efficient store culture

provide the best training and development for the staff

take ownership of assigned areas of the business

point of contact for the hiring needs of their store

subject matter expert on assigned areas of the business

Owns systemic processes as assigned

Oversees the hiring needs of their store

Facilitates training and development for all levels of their store

Helps create & execute development plans

Manages direct communication with HQ business partners

regarding their assigned areas of responsibilities

Acts as a liaison between their store and HQ

in the absence of the General Manager

Works collaboratively with all members of the management team

to ensure all brand & company standards are consistently met

Maintains a working knowledge of all aspects of the business

to provide guidance or direct support

Assists the management team to achieve performance goals and execute standard operating procedures

Supports the store’s management team to ensure work tasks are completed in a timely and efficient manner

Executes initiatives designed to improve the customer experience and drive customer satisfaction

Oversees and completes opening & closing procedures

Guide work activities during the day

as well as before and after normal store operating hours

Helps complete store administrative responsibilities including but not limited to scheduling

in-store Human Resource tasks

Oversight of store maintenance and facilities

in the absence of their General Manager

Ensures store equipment is in good standing

manages vendor communication for any necessary work

while providing timely and effective communication to the General Manager and HQ business partners

Assist with housekeeping responsibilities including but not limited to

and other tasks traditionally associated with standard retail operations

Assist with Inventory counts as business needs require

Assist Merchandising team during visual initiatives as required by the business

Lead any Store visits in the absences of the General Manager

Assist with delivering Product Knowledge or Brand Education to store team