Assistant General Manager
AssistantGeneralManagerAlaMoana
“Assistant General Manager - Ala Moana at Assistant General Manager. Skills: Retail management, Team leadership, Sales growth, Customer experience. Create, execute and maintain the store business plan. Drive profitable sales growth through all aspects of the store customer and product operations, merchandising, and talent development”
What You'll Achieve.
Achieve performance goals; Deliver results; Drive store sales; Meet business goals
Industry & Context.
Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds, Ability to travel as required
What They're Looking For.
Must Have
2-4 years of retail management experience, A high school graduate or equivalent, A good communicator with the ability to effectively interact with customers and your team to meet goals, Determined to effectively lead and inspire others to learn and grow through coaching and mentoring, Driven by metrics to deliver results to meet business goals, Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts, Organized and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands, Knowledgeable of our business and the retail environment and it to evolve store strategies to help meet goals, Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds, Ability to travel as required, Ensure all compliance standards are met
What You'll Do.
execute and maintain the store business plan
Drive profitable sales growth through all aspects of the store customer and product operations
and talent development
Support the execution of the store strategy to achieve performance goals
Lead others by teaching and coaching Assistant Managers
Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers
Lead the team in the absence of your General Manager
Build effective teams and drive a culture of high performance and engagement
Support the execution of performance goals and developmental plans for store team
Support strategies and processes using a customer-centric mindset to deliver results and drive store sales
develop and lead a team of managers and employees
Be accountable for team performance through teaching
coaching and providing feedback to build capabilities
Own assigned area of responsibility
Implement action plans to maximize efficiencies and productivity
Perform Service Leader duties
Ensure consistent execution of standard operating procedures
Represent the brand and understand the competition and retail landscape
Promote community involvement
Leverage an omni-channel to deliver a frictionless customer experience
How You'll Work.
Team & Collaboration
Work with the General Manager to create, execute and maintain the store business plan; Lead others by teaching and coaching Assistant Managers, Leads, Experts and Brand Associates to cultivate a high performing team; Effectively interact with customers and your team to meet goals; Lead and inspire others to learn and grow through coaching and mentoring; Recruit, hire, onboard, develop and lead a team of managers and employees; Be accountable for team performance through teaching, coaching and providing feedback to build capabilities
Communication Scope
A good communicator with the ability to effectively interact with customers and your team to meet goals
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