Grecotel
Hospitality
AssistantFrontOfficeManager
“Assistant Front Office Manager at Grecotel. Skills: Front office operations, Customer service, Staff management. Manage and supervise front office operations. Guide staff members”
What You'll Achieve.
Ensuring the front desk provides professional and friendly service; Improving guest experience and ensuring their satisfaction
Industry & Context.
Exceptional problem-solving abilities; Decision-making abilities
What They're Looking For.
Must Have
Minimum of 3 years of front office experience in a luxury hotel environment, leadership and supervisory skills, Exceptional problem-solving and decision-making abilities, Effective communication and interpersonal skills, Proficiency in MS Office and hotel operating systems, Fluency in English
Nice to Have
Bachelor's degree in Hospitality Management or related field
What You'll Do.
Manage and supervise front office operations
Provide professional and friendly service
Handle guest complaints
Improve guest experience
Ensure guest satisfaction
Liaise with other hotel departments
Provide exceptional customer service
Maintain courteous demeanor
Assist in day-to-day operation
Manage staff schedules
Oversee guest check-ins and check-outs
Ensure adherence to policies
Conduct staff training
How You'll Work.
Team & Collaboration
Liaising with all other hotel departments
Communication Scope
Effective communication skills; Interpersonal skills
Applying for this Assistant Front Office Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Grecotel?
Real rants from real employees. Read before you apply.