Jll
hospitality
AssistantFood&BeveragesManager
“Assistant Food & Beverages Manager at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, food service operations oversight, client relationship management, financial management, sanitation and safety compliance. Oversee all Food Service operations and activities including Third Party Service contractors. Establish and maintain a sound Food Services management program ensuring appropriate s”
What You'll Achieve.
ensuring program is delivered effectively and not only meets the client’s desired outcomes but exceeds their expectations; meet or exceed Key Performance Indicators; achieve good financial management
Industry & Context.
analytical skills; look into complaints about food quality and service, and see to it that such issues are resolved accordingly; review our operations regularly to identify opportunities for improving service, safety and overall performance; Proactively identify and escalate risks and issues
What They're Looking For.
Must Have
Minimum of five to ten years progressive experience in foodservice/hospitality management experience, Ability to work with clients at all levels of an organization, vendor management experience, background in a leadership role with exposure to contract management, customer service, people development, food services, Must have analytical skills, Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
Nice to Have
Master's degree, or equivalent combination of education and experience
What You'll Do.
Oversee all Food Service operations and activities including Third Party Service contractors
Establish and maintain a sound Food Services management program ensuring appropriate staffing
Manage catering needs for designated Client business and/or events
Ensure that all food items are transported
and prepared in accordance with highest sanitation requirements
and implementing a comprehensive food-based nutrition and wellness program
Monitoring and management of spend and financials related to Food Services programs
Anticipation and response to Client’s needs and concerns
Ensure procedures & audits are designed to identify and escalate risks & issues
Proactively identify and escalate risks and issues
Pro-actively develop and manage Client relationships
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Ensure the delivery of all operational requirements as per the client scope of works across site
Develop and implement operational procedures and performance measures
Ensure operations are aligned to financial processes and controls
Ensure compliance with JLL and client Health
Environment and Risk Management policies and procedures
Monitors and manages 3rd party vendor performance related to Food Service program delivery
look into complaints about food quality and service
and see to it that such issues are resolved accordingly
review our operations regularly to identify opportunities for improving service
safety and overall performance
determine which food offerings are popular among consumers
Keeping tab of supply and equipment inventories and maintaining records on cafeteria operations
Managing Tuck Shops end to end
work closely with a catering vendor to identify how much and what type of food to serve
Preparation of different Menu’s as per the pulse of the employee & managing the employee feedback
all equipment maintenance and repairs
waste removal and pest control activities
Carrying out hygiene audits both internally and through a third-party agency
Ensuring proper documentation and keeping records (sanitation
etc. ) up to date and consistent with government standards
How You'll Work.
Team & Collaboration
work closely with a catering vendor; work as a part of a diverse team in both leadership and individual contributor expertise
Communication Scope
communication skills; presentation skills; listening skills; exceptional customer service and communication skills
Process & Methodology
Planning, designing, and implementing a comprehensive food-based nutrition and wellness program, Develop and implement operational procedures and performance measures
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