Jll
AssistantFacilityOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Facility Operations Manager at Jll. Skills: Facilities operations, CMMS administration, Vendor coordination. Handle routine facility operations. Create work orders”
What You'll Achieve.
Surpass customer expectations
Industry & Context.
Resolve escalations; Implement action plans
What They're Looking For.
Must Have
3-4+ years facilities management, Managing CMMS/Work Order applications, Proficient in MS Excel, US citizenship required
Nice to Have
Undergraduate degree preferred, Equivalent experience preferred
What You'll Do.
Handle routine facility operations
Manage work order flags
Manage vendor relationships
Coordinate maintenance technicians
Coordinate 3rd party providers
Support facilities team
Plan maintenance activities
Schedule maintenance activities
Coordinate maintenance activities
Oversee Health initiatives
Oversee Safety initiatives
Oversee Security initiatives
Oversee Environment initiatives
Communicate KPI requirements
Communicate SLA requirements
Identify service delivery improvements
Manage third-party contractors
Oversee work order follow up
Ensure successful service delivery
Contribute to site KPIs
Contribute to financial metrics
Contribute to other metrics
Manage vendors for service output
Understand FM vendor operations
Ensure proper tools for vendor performance
Monitor vendor contract terms
Monitor invoice compliance
Resolve vendor escalations
Track vendor escalations
Document vendor escalations
Implement action plans for performance
Contribute to vendor assessments
Provide direction to vendors
Provide direction to facilities staff
Provide direction to service providers
Ensure excellent coordination
Ensure excellent execution
Provide vendor coaching
Manage operations to mitigate risk
Oversee asset data entry
Oversee asset data updates
Support CMMS platform
Oversee system configuration
How You'll Work.
Team & Collaboration
Collaborative relationships with vendors; Collaborative relationships with client; Work with site-based teams; Work with account leadership; Work with client leadership
Communication Scope
Listening skills; Verbal skills; Written skills
Process & Methodology
Short-term projects, Long-term projects
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves – ** The Assistant Facilities Manager position is responsible for facilities support for an assigned building/s, systems administration of a computerized maintenance management system (CMMS), reporting, and vendors support. Primary duties will include working with the site-based Operation and Facilities teams, account and client leadership to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, FM projects, vendor relationships, and proficient management / coordination of and with maintenance technicians and 3rd party providers. **What is your day to day? ** * Build collaborative relationships with vendors and client. * Support the Facilities team in the implementation of short and long-term projects and daily maintenance activities. * Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility * Oversight of all Health, Safety, Security and Environment initiatives and processes. * Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion * Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer ex
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