JLL
AssistantFacilityManager-SoftServices
Neural analysis suggests this role is
optimal for Mid candidates.
“Assistant Facility Manager - Soft Services at JLL. Skills: Soft services management, Vendor management, Client engagement, Operational excellence. Oversee housekeeping operations. Oversee pantry services”
What You'll Achieve.
Enhance delivery of soft services; Ensure high standards; Maintain smooth operations; Improve customer satisfaction; Ensure compliance with standards
Industry & Context.
Corrective actions
What They're Looking For.
Must Have
Minimum 5 years facility management, Minimum 2 years supervisory role, Experience managing vendors, Experience client-facing operations, Proficiency in MS Office, Bachelor's degree in Hospitality, Bachelor's degree in Facility Management, Bachelor's degree in related field
Nice to Have
Professional certifications in Facility Management, FMP certification, CFM certification
What You'll Do.
Oversee housekeeping operations
Oversee pantry services
Oversee office upkeep
Coordinate client visits
Ensure stakeholder engagement
Monitor service quality
Implement improvement plans
Manage vendor relationships
Manage service contracts
Supervise on-site staff
Ensure adherence to SOPs
Ensure adherence to SLAs
Review vendor performance
Ensure compliance documentation
Conduct regular audits
Implement corrective actions
Support small-scale projects
Act as primary point of contact
Organize monthly review meetings
Maintain accurate documentation
Prepare presentations
How You'll Work.
Team & Collaboration
Stakeholder engagement; Client-facing operations; Client updates
Communication Scope
Client queries; Client updates
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ## Job Description: Assistant Facility Manager - Soft Services ### Location -Noida ### ### ## Position Overview We are seeking an experienced **Assistant Facility Manager – Soft Services** to manage and enhance the delivery of soft services at the site. This role focuses on ensuring high standards in housekeeping, client coordination, and overall service quality, while maintaining smooth day-to-day facility operations. ## **Soft Services Management** * Oversee housekeeping operations, pantry services, and office upkeep. * Coordinate events, client visits, and ensure seamless stakeholder engagement. * Monitor service quality and implement improvement plans for customer satisfaction. * Ensure compliance with health, hygiene, and safety standards. **Vendor & Team Management** * Manage vendor relationships and service contracts for housekeeping and other soft services. * Supervise on-site staff and ensure adherence to SOPs and service level agreements (SLAs). * Review vendor performance, handle invoicing, and ensure compliance documentation. **Operational Excellence** * Conduct regular audits of soft services and implement corrective actions. * Prepare reports on service performance, cost efficiency, and client feedback. * Support small-scale projects related to workspace enhancements and employee experience. **Client Engagement & Reporting** * Act as the primary point of contact for client queries related to soft
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