AssistantFacilitiesManager–SoftServices

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Job Title:** Assistant Facilities Manager – Soft Services **Location:** North Gate Phase, Yelahanka Hobli, Bengaluru **Work Schedule:** 6 days working **Reporting To:** Facilities Manager / Account Lead ### ### **Role Summary** The Assistant Facilities Manager – Soft Services is responsible for overseeing day-to-day soft services operations at a client-managed site, ensuring high standards of hygiene, safety, service delivery, and customer experience. This role involves close coordination with vendors, site teams, and client stakeholders to ensure all soft services are delivered in line with agreed SLAs, SOPs, and statutory requirements. ### ### **Key Responsibilities** * Oversee daily operations of soft services including housekeeping, janitorial services, pantry & hospitality, landscaping/horticulture, waste management, and security. * Supervise on-site service partners and contracted staff, ensuring optimal manpower deployment and discipline. * Conduct routine site inspections and audits to ensure SLA, SOP, and service quality compliance. * Monitor vendor performance, validate service deliverables, and address gaps through corrective actions. * Handle client feedback and escalations related to soft services and ensure timely resolution. * Ensure availability and control of consumables, pantry supplies, and housekeeping materials. * Support cost control initiatives by monitoring consumption and minimizing