JLL
AssistantFacilitiesManager–ResidentialPortfolio
“Assistant Facilities Manager – Residential Portfolio at JLL. Skills: Facilities management, Property management, Compliance, Stakeholder management. Support Post Facilities Manager in day-to-day delivery. Coordinate and ensure compliance of Staff Residential Property portfolio”
What You'll Achieve.
Ensure properties are managed across their full lifecycle; Maintain strict compliance, safety, and service standards; Embed consistent, controlled SRP delivery practices; Support staff experience, client confidence, and compliance integrity; Ensure properties are fully prepared, compliant, and approved prior to occupancy; Ensure value-for-money outcomes while maintaining service quality and compliance; Ensure timely completion of maintenance, compliance works, and property preparation activities; Improve property readiness outcomes
Industry & Context.
Practical problem-solving ability in a live operational environment
Ability to obtain and maintain required security clearance
What They're Looking For.
Must Have
Relevant tertiary qualification in facilities management, property, construction, or a related discipline, Minimum 2–3 years’ experience in facilities management, property management, or residential portfolio management
What You'll Do.
Support Post Facilities Manager in day-to-day delivery
Coordinate and ensure compliance of Staff Residential Property portfolio
Manage SRP activities across full property lifecycle
Coordinate Move In / Move Out activities
Ensure properties are compliant prior to occupancy
Oversee property exits and rectification works
Maintain accurate SRP records and documentation
Promote and maintain safe living and working environment
Ensure compliance with safety requirements
Review contractor safety documentation
Support portfolio-wide compliance reviews
Follow incident reporting procedures
Assist with monitoring financial performance
Support accounts payable processes
Assist with contract management and vendor engagement
Ensure value-for-money outcomes
Support budgeting and forecasting
Manage and coordinate service providers
Monitor performance against service standards
Provide high standard of customer service
Act as key point of contact for queries
Build and maintain effective relationships
Support and guide Residential Property Coordinators
Foster teamwork and collaboration
Assist with training and onboarding
Support workload prioritisation
Ensure work orders are tracked and closed
Maintain accurate records for compliance
Support reporting on property readiness
Embed consistent SRP processes
How You'll Work.
Team & Collaboration
Foster teamwork, collaboration, and consistent ways of working; Coordinate with network Workplace Coordinators and regional resources; Build and maintain effective working relationships with internal JLL teams
Communication Scope
Communication and interpersonal skills
Process & Methodology
Organisational and project management skills
Applying for this Assistant Facilities Manager – Residential Portfolio role?
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