Jll
AssistantFacilitiesManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Facilities Manager at Jll. Skills: Facilities Management, Vendor Management, Client Relations. Execute work order management. Provide customer service”
What You'll Achieve.
ensuring SLA compliance; timely completion; quality and cost-effectiveness; operational cost savings
Industry & Context.
Excellent problem-solving skills; escalation point for complex service delivery challenges
What They're Looking For.
Must Have
Experience in facilities management, Experience in building management, Experience in property management, Proficiency with Microsoft Word, Proficiency with Microsoft Excel, Proficiency with Microsoft PowerPoint, attention to detail, ability to anticipate client needs, Excellent communication skills, Excellent interpersonal skills, Excellent problem-solving skills, Excellent negotiation skills, Ability to multi-task, Ability to meet tight schedules, Ability to deliver high-quality work, Proactive approach, ability to influence without authority
Nice to Have
Procurement experience
What You'll Do.
Execute work order management
Provide customer service
Act as escalation point
Coordinate emergency response
Coordinate business continuity planning
Manage vendor communications
Coordinate with landlords
Coordinate with building management
Execute contract documentation
Support budget preparation
Submit monthly reports
Execute ad-hoc requests
Support power outage planning
Communicate with overseas clients
Communicate with overseas teams
Support HSSE assessments
Perform HSSE hands-on activities
Complete HSSE training
Cooperate with management
Oversee vendor relationships
Oversee vendor performance
Collaborate with Procurement Team
Competitively bid service contracts
Identify cost savings
Implement cost savings
Monitor utility consumption
Identify cost-saving opportunities
Execute energy management programs
Execute waste reduction programs
Execute water conservation programs
Monitor building systems performance
Coordinate recycling programs
Implement green cleaning protocols
Manage sustainability projects
Foster a culture of collaboration
Foster a culture of innovation
Foster a culture of continuous improvement
Build strategic partnerships
Identify client needs
Support solution development
Support digital transformation initiatives
Support smart building technologies
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; Collaborate with Procurement Team; Build strategic partnerships with client stakeholders
Communication Scope
Excellent communication skills; Excellent interpersonal skills; Excellent negotiation skills; Communicate with overseas clients; Communicate with overseas teams
Process & Methodology
business continuity planning, sustainability projects
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What This Job Involves** As the Assistant Facilities Manager, you will drive operational excellence and service delivery across a key client site. This leadership role is responsible for end-to-end delivery of integrated facilities management services, ensuring business continuity, operational excellence, and financial performance while leading high-performing FM teams and maintaining strong client relationships. **Day-to-Day Responsibilities:** * Execute work order management using CAFM systems, ensuring SLA compliance and timely completion * Provide exceptional customer service to senior stakeholders and act as escalation point for complex service delivery challenges * Coordinate emergency response and business continuity planning * Manage vendor communications for repairs, maintenance, goods purchases, and coordinate with landlords and building management * Execute contract documentation including renewals, terminations, and company seal arrangements * Process invoices, conduct KPI reviews, and support annual budget preparation * Submit monthly activity and financial reports and execute ad-hoc requests * Support annual power outage planning and communicate with overseas clients and teams **HSSE & Quality:** * Support HSSE assessments and hands-on activities in compliance with JLL global standards * Report accidents, incidents, near misses, and deficiencies promptly * Complete HSSE training as directed and
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