Jll
AssistantFacilitiesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Facilities Manager at Jll. Skills: Facilities management, Soft services, Vendor management, Client support. Oversee client buildings. Manage soft services”
What You'll Achieve.
Deliver exceptional facilities management excellence; Ensure seamless building operations; Ensure client satisfaction; Achieve strategic facility optimization
Industry & Context.
Trouble Ticket requests; Troubleshooting
Reliable transportation, Drive to client buildings
What They're Looking For.
Must Have
High School Diploma or equivalent, 4+ year degree with two years+ proven work experience, Experience in commercial real estate management industry, Experience using Computerized Maintenance Management System (CMMS), Must be located in bay area, Reliable transportation to drive to client buildings, Excellent customer communication skills, Excellent computer communication skills, Excellent managerial communication skills, Excellent verbal communication skills, Excellent written communication skills, Ability to multi-task, Effectively organize responsibilities, Understanding of basic technical aspects of property, Computer proficiency experience with Microsoft Office Suite, Ability to work independently with little supervision, Effectively deal with stressful situations, Self-motivated, Confident, Energetic, Flexible, Goal-oriented ability to focus on meeting all performance targets, Adapting to rapidly changing situations
Nice to Have
Military service or higher education in related field, Corrigo CMMS exposure, Experience with internal and external Client events organization, Understanding of conferencing facilities management, Understanding of food and kitchen facilities coordination, Knowledge of Wiki pages management, Knowledge of other communication channels management, Understanding of purchase order processes, Understanding of Building Operations Engineer responsibilities, Understanding of Facilities Manager responsibilities, Providing deputise/cover capabilities, Experience with travel/visitors' support coordination, Interfacing with locally approved hotels, Assisting global travel & hotel managers, Knowledge of health & safety issues management, Maintaining scheduled meetings and records
What You'll Do.
Oversee client buildings
Manage team providing soft services
Monitor office equipment
Maintain office supplies
Manage contact with vendors
Manage meetings with vendors
Report on issues to vendors
Provide recommendations to vendors
Provide cost estimates to vendors
Conduct walk-rounds with vendor cleaning manager
Ensure cleaning quality standards
Manage Trouble Ticket requests
Interface with internal customers
Action customer queries promptly
Manage daily health & safety issues
Maintain scheduled meetings for safety teams
Maintain records of safety teams
Maintain records of fire drills
Maintain records of safety equipment
Maintain records of safety training
Provide travel support
Provide visitors' support
Interface with approved hotels
Assist Client global travel managers
Assist Client hotel managers
Gather information for travel managers
Communicate up to date information to staff
Organize internal Client events
Organize external Client events
Manage quality of conferencing facilities
Manage quality of food facilities
Manage quality of kitchen facilities
Raise purchase orders
Manage other communication channels
How You'll Work.
Team & Collaboration
Facilities Team; Vendor cleaning manager; Internal customers; Fire and safety teams; Client global travel managers; Client hotel managers; Housekeeper direction
Communication Scope
Verbal communication; Written communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** As an Assistant Facilities Manager at JLL, you will help the FM team to oversee several client buildings managed by JLL while reporting to the Facilities Manager and working as part of the overall Facilities Team to manage a range of soft services and provide necessary support to ensure efficient and effective running of the site. You will manage the team providing first line soft services to the site(s) including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services while monitoring and maintaining office equipment and supplies and managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates. This role involves conducting weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket (Remedy) requests and interfacing with internal customers to action queries promptly in line with service level agreements. You will manage daily health & safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training and providing travel/visitors' support by interfacing with locally approved hotels and assisting Client global travel & hotel managers in information gathering and communicating up to date information to staff, directly contributing to JLL's mission of del
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