JLL

AssistantFacilitiesManager

London, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Assistant Facilities Manager at JLL. Skills: Facilities Management, Operational Excellence, Stakeholder Management, Financial Acumen. Spearhead operational excellence and service delivery. Manage end-to-end facilities management services”

Industry & Context.

Problems you'll solve

Identify, implement and record all operational cost savings initiatives; Identify and cost saving opportunities; Proactively identify emerging client needs and support identifying solutions; Act as the escalation point for complex service delivery challenges, ensuring swift and effective resolution

What They're Looking For.

Must Have

Progressive experience in corporate real estate services management, Demonstrable expertise in Facilities Management, Proven track record of successfully managing complex, multi-regional service delivery operations, Solid financial acumen with experience in budgets and cost optimization programs, Facilities management experience

Nice to Have

Business Administration, Engineering, Operations Management or related field

What You'll Do.

Spearhead operational excellence and service delivery

Manage end-to-end facilities management services

Ensure business continuity and operational excellence

Lead operating model on site

Build and develop high-performing FM teams

Maintain trusted relationships with client stakeholders

Promote diversity and inclusion

Support ESG objectives

Drive proactive health and safety culture

Execute comprehensive work order management

Provide expert customer service

Assist in emergency response coordination

Maintain detailed compliance documentation

Support strategic direction and operational excellence

Support P&L management

Support execution of assessments and HSSE activities

Comply with JLL global standards

Cooperate with manager in HSSE matters

Seek advice on HSSE arrangements

Complete HSSE training

Support digital transformation initiatives

Support reliability initiatives

review and oversee vendor relationships

Work with suppliers on AP KPIs

Work with Procurement Team on service contracts

Work with Procurement Team on vendor rationalisation

implement and record operational cost savings

Work with utility suppliers on consumption patterns

Execute daily sustainability practices

Monitor and optimize building systems performance

Coordinate recycling and waste management programs

Implement green cleaning protocols

Manage on-site sustainability projects

Conduct regular sustainability inspections

Foster a culture of collaboration

Support appropriate staffing models

Support strategic partnerships with client stakeholders

Proactively identify emerging client needs

Act as escalation point for service delivery challenges

Support vendor relationships & performance

implement and record operational cost savings initiatives

How You'll Work.

Team & Collaboration

Cross-functional coordination; Work with the Procurement Team; Foster a culture of collaboration; Support strategic partnerships with client stakeholders; Collaborative culture encourages knowledge sharing

Communication Scope

Provide expert customer service to C-suite executives and senior stakeholders

Process & Methodology

Change management initiatives

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Assistant Facilities Manager** **Location:** 135 Bishopsgate, Broadgate, London EC2M 3YD **About the Role** As the Facilities Manager for our prestigious Work Dynamics client, you will spearhead operational excellence and service delivery across a site. This pivotal leadership position serves as the principal operational lead responsible for the end-to-end delivery of integrated facilities management (FM) services, ensuring business continuity, operational excellence, financial performance, and leading the operating model on site. This leadership role is accountable for building and developing high-performing FM teams, maintaining trusted relationships with client stakeholders, and ensuring that local teams take ownership of their sites. The role also includes promoting diversity and inclusion, supporting ESG objectives, and driving a proactive health and safety culture. **The Client Environment** Omnicom Group Inc. is an American global media, marketing, and corporate communications holding company, headquartered in New York City. Omnicom's branded networks and specialty firms provide services in four disciplines: advertising, customer relationship management, public relations, and specialty services. As their trusted real estate services partner, we provide comprehensive management solutions that enable their focus on core business activities while ensuring their real estate assets operate at optimal perfo

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