Jll
AssistantFacilitiesManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Facilities Manager at Jll. Skills: Facilities management, Contract management, Vendor management, Service delivery. Achieve excellence in maintenance service programs. Manage scope of contracts”
What You'll Achieve.
Achieve highest possible standards; Ensure agreed deliverables are met; Achieve financial targets; Achieve other targets; Achieve Key Performance Indicators; Achieve Service Level Agreement targets; Ensure simplification of work methods; Ensure accuracy of work methods; Ensure reliability of systems; Maintain business continuity; Achieve client satisfaction; Ensure timely payment to vendors; Ensure compliance with statutory regulations; Ensure compliance with fire standards; Ensure compliance with health standards; Ensure compliance with safety standards; Achieve short and long term operational cost saving initiatives; Reduce utility costs; Increase productivity; Increase savings; Achieve measurable improvements in energy consumption
Industry & Context.
Recognize system shortcomings; Respond to operational situations; Respond to emergency situations; Resolve problems; Improve operations
24/7 emergency call support, Site attendance required
What They're Looking For.
Must Have
Contract Administration Experience, Demonstrated experience with tendering, Demonstrated experience with service improvement initiatives, Knowledge of occupational safety requirements, PC literacy, Proven ability to manage daily activities using various systems, Demonstrated experience with continuous improvement initiatives, Demonstrated experience with client reporting, Preparation of reports, Management of resource to ensure no disruption to client business, Able to make difficult decisions, Able to resolve problems, Able to improve operations, Actively searches out opportunities to achieve best results, Adherence to Key Performance Indicators, Implementation of Best Practices, Agreed cost savings initiatives
Nice to Have
Tertiary qualifications in property, Tertiary qualifications in building, Tertiary qualifications in facilities management
What You'll Do.
Achieve excellence in maintenance service programs
Manage scope of contracts
Ensure agreed deliverables are met
Provide comprehensive facility management
Provide contract management
Provide procurement management
Focus on continuous improvement
Achieve financial targets
Achieve other targets
Achieve Key Performance Indicators
Achieve Service Level Agreement targets
Set up Standard Operating Procedures
Ensure compliance at site
Recognize system shortcomings
Respond to operational situations
Respond to emergency situations
Manage all outsourced service contracts
Manage Jones Lang LaSalle personnel
Perform inspections of outsourced services
Manage quality of service delivery
Develop building procedures
Implement building procedures
Develop performance measures
Implement performance measures
Ensure simplification of work methods
Ensure accuracy of work methods
Ensure reliability of systems
Ensure adequate supply of materials
Ensure adequate supply of service
Enter into supply contracts
Enter into service contracts
Routinely inspect all contracted services
Ensure performance measures are maintained
Organize internal events
Arrange internal events
Coordinate with builder on daily closure of snags
Focus on continuous enhancement of service deliveries
Ensure continuous supply of office stationery
Ensure continuous supply of consumables
Maintain business continuity
Maintain defined inventory on site
Capture cost for all consumables
Capture cost for other supplies
Track methods for all consumables
Track methods for other supplies
Achieve client satisfaction
Provide 24/7 emergency call support
Provide site attendance
Monitor GUTS tickets for closure
Audit the Asset register
Manage direct reports
Assist with personal development of direct reports
Develop succession plans for direct reports
Manage succession plans for direct reports
Train subordinates in non-technical services
Monitor services in real time
Conduct periodic reviews of vendors
Manage service contracts
Ensure timely payment to vendors
Follow a structured vendor management program
Conduct monthly meetings with vendors
Carry out relationship health checks
Ensure compliance with statutory regulations
Ensure compliance with fire standards
Ensure compliance with health standards
Ensure compliance with safety standards
Ensure all safety procedures are maintained
Ensure Crisis Management procedures are maintained
Ensure Business Continuity procedures are maintained
Ensure Emergency Procedures are maintained
Ensure service delivery teams undergo Induction
Ensure on-site contractors undergo Induction
Assist in compilation of all MIS
Contribute to monthly management report
Contribute to quarterly business review
Support Manager on process implementation
Support Manager on standardization
Support Manager on benchmarking
Achieve short term operational cost saving initiatives
Achieve long term operational cost saving initiatives
Maintain equipment database for site
Develop innovative programs
Implement innovative programs
Develop innovative processes
Implement innovative processes
Increase productivity
Initiate strategies to achieve measurable improvements
Participate in emergency evacuation procedures
Participate in crisis management
Participate in business continuity
Perform any responsibility/ task given by client/ Manager
How You'll Work.
Team & Collaboration
Interact with client staff; Coordinate with builder; Work with direct reports; Work with vendors; Work with service delivery teams; Work with on-site contractors; Work with Manager, Facilities
Communication Scope
Client reporting; Preparation of reports; Management report; Business review
Process & Methodology
Service improvement initiatives, Continuous improvement initiatives
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Corporate Solutions (Integrated Facilities Management)** **ROLE AND RESPONSIBILITIES** **OVERALL ROLE** Google is a fast-paced, collaborative and innovation-driven environment. The requirement is for a mindset that is very hands-on, energetic, helpful and straight forward. Achieve excellence in maintenance service programs at Google, obtaining the highest possible standards and practices. Manage the scope of contracts to ensure agreed deliverables are met within the stipulated time. To provide comprehensive facility, contract and procurement management for services to the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facility Manager. Achievement of the Key Performance Indicators and Service Level Agreements targets. **POSITION GOALS** * Set up Standard Operating Procedures for the management of Soft services and ensure compliance at site. * Must be able to recognize system shortcomings and respond to operational and emergency situations * Achievement of the Key Performance Indicators and Service Level Agreement targets. **MAJOR RESPONSIBILITIES** * Site Operations Management * Manage all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery – this includes all cleaning functions i.e. administration, Reception, pest control and client services * Develop and implement building
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