Jll

AssistantFacilitiesManager

$80–95k Franklin, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Assistant Facilities Manager at Jll. Skills: Soft services management, Operational coordination, Client relationship support, Vendor management. Oversee housekeeping operations. Oversee reception operations”

Industry & Context.

Problems you'll solve

Problem-solving abilities

Eligibility Requirements

On-call rotation, Travel between properties

What They're Looking For.

Must Have

5+ years facilities management experience, Experience managing housekeeping, janitorial, reception, catering, and landscaping services, Vendor management skills, Budget support experience, Proficiency in maintenance management systems, Proficiency in Microsoft Office applications, Ability to conduct facility inspections, Ability to travel between properties, Valid driver's license, Availability for on-call rotation

Nice to Have

Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or related field, Professional certifications (CFM, FMP, IFMA, or service management credentials), Portfolio or multi-site facilities management experience, Background in commercial office environments, corporate campuses, or hospitality operations, Knowledge of health and safety regulations, Knowledge of environmental compliance standards, Client-facing experience, Demonstrated relationship management skills, Strategic thinking, Analytical abilities, Problem-solving abilities

What You'll Do.

Oversee housekeeping operations

Oversee reception operations

Oversee landscaping operations

Oversee catering operations

Oversee mail services operations

Oversee waste management operations

Build client relationships

Support service reviews

Support planning sessions

Assist with service assessments

Assist with vendor evaluations

Assist with portfolio-wide standards implementation

Support budget development

Identify cost-saving opportunities

Manage vendor performance through inspections

Manage vendor performance through audits

Manage vendor performance through relationship building

Ensure regulatory compliance

Monitor performance metrics

Maintain operational documentation

Promote service quality

Promote cross-functional collaboration

How You'll Work.

Team & Collaboration

Cross-functional collaboration

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join the global leader in facilities management and accelerate your career as an **Assistant Facilities Manager** with Fortune 500 clients!**** Location: Franklin, MA Work Schedule: Onsite, M-F Flexible dayshift, on-call rotation support required Reports to: Facilities Manager Estimated compensation for this position is: $80,000 - $95,000 # **What this job involves:** JLL is seeking an experienced Assistant Facilities Manager with advanced expertise in soft services management, operational coordination, and client relationship support. This position is ideal for facilities professionals looking to elevate their career by taking on strategic coordination responsibilities while maintaining hands-on oversight of essential facility services. As our Assistant Facilities Manager, you'll oversee housekeeping, janitorial, reception, catering, landscaping, and other soft services operations while serving as a key support to the Facilities Manager and client liaison. You'll report directly to the Facilities Manager and collaborate closely with vendors, service providers, and internal teams to drive operational excellence, service quality, and client satisfaction across the portfolio. # **What your day-to-day will look like:** * Oversee housekeeping, reception, landscaping, catering, mail services, and waste management operations * Build client relationships, respond to feedback, and support service reviews and planning

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