Jll
AssistantFacilitiesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Facilities Manager at Jll. Skills: Facilities management, Service delivery, Team management. Manage facility management service delivery. Achieve key performance indicators”
What You'll Achieve.
Achieve customer satisfaction; Exceed client expectations; Exceed key performance indicators; Ensure client satisfaction score achieved as per SLA
Industry & Context.
Troubleshooting processes
What They're Looking For.
Must Have
Minimum of 6 years experience, Graduate degree, Experience in AFM role, Understanding of safety
Nice to Have
University degree in engineering, Professional qualification in engineering, Professional qualification in facilities management, Over four years experience in facilities operation, Background in troubleshooting processes, Implementation knowledge on ISO 14001, Implementation knowledge on OHSAS 18001, Understanding of vendor management, Understanding of AMCs
What You'll Do.
Manage facility management service delivery
Achieve key performance indicators
Interface with senior managers
Coordinate with key managers
Achieve customer satisfaction
Establish account plan vision
Align with client objectives
Deliver high quality results
Recognize opportunities for account growth
Articulate value proposition
Ensure exceptional results delivery
Exceed key performance indicators
Solicit feedback from client
Respond to client feedback
Establish effective relationships with customers
Oversee operation of staff
Oversee staff performance
Oversee staff development
Ensure client satisfaction score
Interface into Client Location Spoc
Develop client specific processes
Develop client specific procedures
Ensure process implementation
Ensure procedure implementation
Support client in project implementation
Develop annual management plan
Implement annual management plan
Accomplish key performance indicators
Oversee reporting compilation
Deliver monthly reporting
Deliver quarterly reporting
Deliver annual reporting
Ensure compliance with audit standards
Ensure preventive maintenance activities
Undertake preventive maintenance
Ensure implementation of safe work practices
Implement facility inspections
Inspect energy conservation
Inspect maintenance practices
Inspect utility management
Inspect housekeeping services
Inspect indoor plants
Inspect building maintenance
Implement risk management procedures
Implement pre-emptive maintenance program
Reduce risk of equipment failure
Provide training to on-site teams
Train on equipment procedures
Train on implementation
Support service delivery teams
Support equipment maintenance
Support equipment upkeep
Conduct regular inspections
Ensure procedures are followed
Ensure procedures are updated
Track labor compliance
Monitor labor compliance
Track statutory compliance
Monitor statutory compliance
Ensure safety procedures maintained
Ensure crisis management maintained
Ensure business continuity maintained
Ensure emergency procedures maintained
Maintain housekeeping equipment
Apply checks on equipment
Apply control mechanisms on equipment
Ensure adequate control measures
Control facility inventory
Coordinate client events
Coordinate hospitality management
Oversee cafeteria requirements
Prepare site monthly report
Provide input to site monthly report
Develop tools to measure performance
Measure technical team performance
How You'll Work.
Team & Collaboration
Work with a team; Cross-functional coordination
Communication Scope
Communicate technical issues
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Assistant Facilities Manager** **Work Dynamics** **What this job involves** Delivery of Client Satisfaction AFM will be responsible for managing all aspects of the facility management service delivery system at Client Facility. AFM is accountable for the achievement of all the key performance indicators. Operations and maintenance, interface with senior managers in Client real estate / Facility team and business units. Coordination with other key managers within Client Facility and achieve customer satisfaction. Establish the vision and strategy of the account plan ensuring there is alignment with the client objectives and interests Drive the account plan to deliver high quality results which exceed the client’s expectations. Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle’s business. Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform. Work with the client team, and leverages experts within the broader organization, to ensure exceptional results are delivered to the client, exceeding key performance indicators. Proactively solicits and responds to feedback and input from client Establishes and maintains effective relationships with customers and gains their trust and respect Builds and Manages High Performing Teams * Oversee the operation, staffing, performance and devel
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