MasterCorp, Inc.

hospitality

AssistantExecutiveHousekeeper

$49–73k ~AI est. Wisconsin Dells, Wisconsin, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Assistant Executive Housekeeper at MasterCorp, Inc.. Skills: Housekeeping management, Team leadership, Operational efficiency. Create and post schedules. Assign daily tasks”

What You'll Achieve.

Meet quality standards; Meet timeliness goals; Meet site budget; Ensure units get turned on time

Industry & Context.

hospitality
Problems you'll solve

Solving guest complaints

Eligibility Requirements

Work irregular hours, Valid driver's license, Standing, Walking, Pushing, Pulling, Moving, Lifting (up to 25 lbs), Bending, Reaching, Ascending/descending, Repetitive motions

What They're Looking For.

Must Have

High School Diploma or equivalent, Two years of experience directly related, Proven track record of driving performance, Effective written and verbal English communication

Nice to Have

Bachelor's Degree preferred, bi-lingual Spanish a plus

What You'll Do.

Create and post schedules

Assign work to housekeepers

Monitor daily work hours

Follow directives of site leader

Exemplify urgency with team

Inspect rooms and common areas

Retrieve housekeepers for re-cleaning

Conduct weekly report cards

Contribute to establishing welcoming culture

Provide timely response to concerns

Provide ongoing performance feedback

Enforce established policies

Coach housekeepers to reach standards

Assist in performance management

Recommend discipline and termination

Conduct performance reviews

Set recurring schedule for MasterTalk

Facilitate sessions engaging with staff

Conduct weekly training meetings

Conduct monthly meetings with staff

Finalize the day in Mastermind

Interview new team members

Select new team members

Onboard new team members

Perform new hire orientations

Deliver 7-Steps to Clean training

Build positive rapport with management

Attend resort meetings

Conduct weekly inventory counts

Report unit maintenance issues

Maintain vehicle maintenance logs

Assist in solving guest complaints

Conduct safety meetings

Ensure staff follows safety rules

Handle workers compensation issues

Handle workers compensation reporting

Comply with Resort Operations 15 Non-negotiables

Update room status updates

How You'll Work.

Team & Collaboration

Resort management team; Associates at all levels

Communication Scope

Verbal communication; Written communication

Full Job Description

**Join Our Team at MasterCorp, Inc.!** At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. **What We 're Looking For:** Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. **Position Overview:** The Assistant Executive Housekeeper (AEH) is a second level manager who plays a key role in the management of the site housekeeping operations, helping to meet quality standards and timeliness goals through the directing of team members. The AEH is fully responsible for all site operations in the absence of Executive Housekeeper (EH). This position is responsible for assisting the EH in meeting site budget and maintaining a positive working relationship with clients and associates. They also help to ensure team members adhere to established standards, and the site assets are maintained. **Essential Functions:** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Create and post schedules by 5:00 PM every Thursday; assigns daily tasks and assigns work to housekeepers, housepersons, and supervisors. * Adjust work of employees based on needs, callouts, etc. * Monitor daily work hours to ensure compliance with budgeted hours. * Follow directives of site leader in his/h

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