Company
Assistant(e)auxservicesfunéraires|FuneralServicesAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant(e) aux services funéraires | Funeral Services Assistant. Skills: Funeral services, Client interaction, Administrative tasks. Provide administrative assistance. Support funeral operations”
Industry & Context.
Lift up to 23 kg, Push/pull up to 90 kg, Work evenings, Work weekends, Work in all weather, Climb stairs, Drive company vehicles
What They're Looking For.
Must Have
Valid driver's license, Acceptable driving record, Ability to lift up to 23 kg, Ability to push/pull up to 90 kg, Manual dexterity, Ability to work evenings and weekends, Ability to work in all weather conditions, Ability to climb stairs
Nice to Have
Previous customer service experience, Previous sales experience, Proficient with MS Office suite, Proficient with databases, Willingness to learn software
What You'll Do.
Provide administrative assistance
Support funeral operations
Meet the general public
Provide information on funeral cremation
Answer phones courteously
Answer phones politely
Assist on funeral services
Assist on memorial services
Assist on other services
Attend monthly staff meetings
Deliver floral arrangements
Set up floral arrangements
Ensure proper care of items
Ensure proper storage of items
Prepare documents for services
Prepare documents for cremations
Prepare documents for maintenance
Assist with preparation of remains
Perform office duties
Operate multiline phone system
Operate debit card machine
Operate postage meter
Operate stereo/video system
Perform transportation requirements
Drive funeral home vehicles
Ensure refreshments are available
Assist with visitations
Assist with memorial services
Assist with funeral services
Set up visitation area
Greet client families
Receive client families
Provide information to visitors
Provide assistance to visitors
Accommodate family needs during service
Accommodate family needs during visitation
Wash funeral home vehicles
Clean funeral home vehicles
Clean client vehicles
How You'll Work.
Team & Collaboration
Work with colleagues; Work in teams
Communication Scope
Verbal communication; Written communication
Full Job Description
Our associates celebrate lives. We celebrate our associates. Fournir un soutien administratif aux opérations funéraires. D’autres responsabilités incluent : rencontrer le public, répondre aux questions et fournir des renseignements sur les funérailles et la crémation et sur tout autre sujet associé, répondre au téléphone de façon courtoise et polie, aider aux funérailles, aux commémorations et aux autres services ou cérémonies comme requis par les clients de la maison funéraire et de la direction. Assister à la rencontre mensuelle du personnel est requis L’Assistant aux services funéraires doit s'acquitter de ses responsabilités en respectant les valeurs et la mission de l'entreprise et en accord avec les politiques et les procédures de celle-ci. \------------------------------- Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. **RESPONSABILITÉS DU POSTE** **** * Préparer les services, y compris l'installation et la livraison des arrangements floraux, des chaises, des cercueils, des urnes, des photos ou autres souvenirs des familles clientes, ainsi que de s'assurer de l'entretien et l'entreposage adéquats de l’équipement. * Préparer tout document nécessaire aux services, aux crémations, à l’entretien, comme indiqué par la direction. * Aider à préparer respectueusement la dépouille, y compris l’habillage et le déplacement de la personne décédée, ou de l’opération du crématorium, comme permis par la loi et en accord
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