College Board
AssistantDirector,WorkplaceExperience
Neural analysis suggests this role is
optimal for Mid candidates.
“Assistant Director, Workplace Experience at College Board. Skills: operational leadership, service delivery, property management, meeting and event logistics, office technology ecosystem management, health, safety, and security compliance, workplace programming strategy, employee engagement, food program management, vendor relationship management, budget management, data analysis and reporting. Own day-to-day operational strategy and service delivery for our New York Office. Serve as the primary”
What You'll Achieve.
ensuring a consistently excellent experience for all employees and visitors; ensuring seamless execution; help build better reporting and processes for the New York location; continuously improve programming quality and relevance; making data-informed decisions; prioritizing what matters most; continuously improving through learning, user input, and external benchmarking
Industry & Context.
solve problems in real time; solving complex problems
Ability to lift up to 50 lbs, Ability to work on site 5 days per week in New York City, Ability to travel on behalf of College Board business 1-3 times per year
What They're Looking For.
Must Have
3-5 years of experience in workplace experience, office operations, hospitality, events, facilities coordination, or a related service-delivery environment, Ability to lift up to 50 lbs, Ability to work on site 5 days per week in New York City, Authorization to work in the United States for any employer
Nice to Have
Interest in coaching and supporting the development of less experienced team members, Ability to travel on behalf of College Board business 1-3 times per year
What You'll Do.
Own day-to-day operational strategy and service delivery for our New York Office
Serve as the primary point of contact for property management
Oversee meeting and event logistics for large-scale gatherings
Manage the NYC office technology ecosystem
Ensure compliance with health
Design and execute the NYC workplace programming strategy
Manage the Sharebite food program
Develop programming calendar aligned with organizational priorities and employee feedback
Create and maintain feedback loops
Coordinate with Reston and PR counterparts to share best practices and maintain consistent programming standards
Manage all NYC vendor relationships
Own the NYC WX operational budget
Evaluate new vendor opportunities
Process and approve invoices and purchase orders
Collect and synthesize NYC workplace data into monthly reports
Identify trends and translate data into actionable recommendations
Support Director in building the unified cross-location data dashboard
How You'll Work.
Team & Collaboration
Coordinate with Reston and PR counterparts to share best practices and maintain consistent programming standards; Support Director in building the unified cross-location data dashboard by providing consistent, accurate NYC inputs; working across differences; fostering trust; contributing to a culture of shared success
Communication Scope
Clear and concise communication skills, written and verbal; Excellent interpersonal and communication skills
Process & Methodology
Manage competing priorities with consistency, responsiveness, and attention to detail
Full Job Description
Assistant Director, Workplace Experience - New York **College Board - Global Strategy & Talent** **Location:** This is an on-site role and requires the candidate to work from College Board’s New York office 5 days per week. **Role Type:** This is a full-time position. **About The Team** The Workplace Experience (WX) Team at College Board creates exceptional environments where employees connect, collaborate, and do their best work. Operating across three office locations, New York City, Reston, and San Juan, the team ensures every workspace is safe, welcoming, and strategically designed to support College Board’s mission and culture. The team is responsible for creating a workplace experience that helps attract and retain talent, strengthens employee connection, and supports how people work together across the organization. While the work includes facilities-related responsibilities, the function is much broader and is centered on service, hospitality, culture, and operational excellence. **About The Opportunity** As the Assistant Director, Workplace Experience - New York, you will serve as the operational leader for College Board’s flagship office. You will own the day-to-day workplace experience for a high-traffic, high-visibility location that regularly hosts leadership meetings, board events, and cross-organizational gatherings. You will be responsible for ensuring the office runs smoothly, employees and visitors have an exceptional experience, and vendors and building partners deliver high-quality service. This role is ideal for someone who brings a hospitality mindset, strong operational instincts, and the confidence to represent the New York office as the face of the workplace experience team on site. You are comfortable engaging with everyone from employees and visitors to senior leaders and external vendors. You know how to manage details, maintain high standards, and solve problems in real time, while also thinking strategically about how the workplace envi
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