College Board
AssistantDirector,WorkplaceExperience
“Assistant Director, Workplace Experience at College Board. Skills: operational leadership, service delivery, property management, meeting and event logistics, office technology ecosystem management, health, safety, and security compliance, workplace programming strategy, employee engagement, food program management, vendor relationship management, budget management, data analysis and reporting. Own day-to-day operational strategy and service delivery for our New York Office. Serve as the primary”
What You'll Achieve.
ensuring a consistently excellent experience for all employees and visitors; ensuring seamless execution; help build better reporting and processes for the New York location; continuously improve programming quality and relevance; making data-informed decisions; prioritizing what matters most; continuously improving through learning, user input, and external benchmarking
Industry & Context.
solve problems in real time; solving complex problems
Ability to lift up to 50 lbs, Ability to work on site 5 days per week in New York City, Ability to travel on behalf of College Board business 1-3 times per year
What They're Looking For.
Must Have
3-5 years of experience in workplace experience, office operations, hospitality, events, facilities coordination, or a related service-delivery environment, Ability to lift up to 50 lbs, Ability to work on site 5 days per week in New York City, Authorization to work in the United States for any employer
Nice to Have
Interest in coaching and supporting the development of less experienced team members, Ability to travel on behalf of College Board business 1-3 times per year
What You'll Do.
Own day-to-day operational strategy and service delivery for our New York Office
Serve as the primary point of contact for property management
Oversee meeting and event logistics for large-scale gatherings
Manage the NYC office technology ecosystem
Ensure compliance with health
Design and execute the NYC workplace programming strategy
Manage the Sharebite food program
Develop programming calendar aligned with organizational priorities and employee feedback
Create and maintain feedback loops
Coordinate with Reston and PR counterparts to share best practices and maintain consistent programming standards
Manage all NYC vendor relationships
Own the NYC WX operational budget
Evaluate new vendor opportunities
Process and approve invoices and purchase orders
Collect and synthesize NYC workplace data into monthly reports
Identify trends and translate data into actionable recommendations
Support Director in building the unified cross-location data dashboard
How You'll Work.
Team & Collaboration
Coordinate with Reston and PR counterparts to share best practices and maintain consistent programming standards; Support Director in building the unified cross-location data dashboard by providing consistent, accurate NYC inputs; working across differences; fostering trust; contributing to a culture of shared success
Communication Scope
Clear and concise communication skills, written and verbal; Excellent interpersonal and communication skills
Process & Methodology
Manage competing priorities with consistency, responsiveness, and attention to detail
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