Company
social service
AssistantDirector,SocialServiceInstitute
“Assistant Director, Social Service Institute. Skills: quality assurance, outcome evaluation, adult educator management. Provide strategic and operational leadership. Lead quality assurance efforts”
What You'll Achieve.
outcome evaluation; Monitoring & Impact Evaluation
Industry & Context.
analytical and critical thinking skills
What They're Looking For.
Must Have
Minimum 8 years of working experience in training quality assurance, workforce development, or learning and development roles, analytical and critical thinking skills to design and implement outcome evaluation frameworks, Familiarity with SSG frameworks, course endorsement processes, and CET quality assurance requirements, Ability to engage and manage a diverse pool of adult educators and sector stakeholders, Adaptability and resilience in working across multiple workstreams and with a wide range of stakeholders, ability to communicate complex ideas clearly to senior management and external partners, Keen interest in digitalisation and its application to workforce development in the social service sector, Proficiency in digital tools and platforms, interest in leveraging technology to enhance work processes and collaboration
Nice to Have
Experience working with SSG frameworks and course endorsement processes would be advantageous
What You'll Do.
Provide strategic and operational leadership
Lead quality assurance efforts
Manage course endorsement processes
Ensure alignment with regulatory requirements
Oversee frameworks for evaluating effectiveness
Design evaluation methodologies
Translate findings into improvements
Oversee management of adult educator pool
Drive digitalisation capability development
Identify training needs
Curate or develop programmes
Partner with agencies
Supervise and mentor team
Support professional growth
How You'll Work.
Team & Collaboration
Working Effectively with Citizens and Stakeholders; engage and manage a diverse pool of adult educators and sector stakeholders; working across multiple workstreams and with a wide range of stakeholders; communicate complex ideas clearly to senior management and external partners; partnering with agencies and training providers; leveraging technology to enhance work processes and collaboration
Communication Scope
communicate complex ideas clearly
Applying for this Assistant Director, Social Service Institute role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.