Community Chest

Social Service

AssistantDirector,DonorExperience

S$120–180k ~AI est. Singapore FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Assistant Director, Donor Experience at Community Chest. Skills: Donor Experience, Fundraising, Event Management. Manage team members. Assign team members”

What You'll Achieve.

Achieve fundraising targets; Manage annual KPIs; Measure annual KPIs; Be accountable for annual KPIs

Industry & Context.

Social Service

What They're Looking For.

Must Have

Experience in organising events, Experience managing events, Stakeholder management skills

Nice to Have

Social Service Sector Knowledge, Data Management & Analysis, Change Management, Customer Experience Management, Project Management, Systems Thinking, Business Acumen, Donor Relations and Engagement, Knowledge of social service sector, Experience with public service procurement practices

What You'll Do.

Perform philanthropic partnership functions

Perform engagement functions

Achieve fundraising targets

Organise engagement activities

Provide guidance to team

Enhance donors' experience

Enhance stakeholders' experience

Enhance donors' stewardship

Enhance stakeholders' stewardship

Deliver positive experience to donors

Deliver positive experience to partners

Deliver positive experience to participants

Grow giving for social service sector

Manage internal stakeholders

Manage external stakeholders

Achieve event objectives

Achieve engagement objectives

Strengthen engagement with stakeholders

Strengthen relationship with stakeholders

Contact stakeholders regularly

Communicate with stakeholders regularly

Follow-up with stakeholders

Account servicing for stakeholders

Strategise potential new donors

Acquire potential new donors

Strategise potential new sponsors

Acquire potential new sponsors

Strategise potential new partners

Acquire potential new partners

Lead implementation of signature events

Lead implementation of engagement platforms

Lead implementation of engagement activities

Provide Secretariat support

Comply with procurement procedures

Propose new events fund-raising strategies

Propose creative events fund-raising strategies

Propose new approaches

Propose creative approaches

Be accountable for annual KPIs

Pre-empt operational challenges

Manage operational challenges

Devise solutions for operational challenges

Pre-empt human resources challenges

Manage human resources challenges

Devise solutions for human resources challenges

Ensure compliance of integrity

Collaborate with all teams

Bring impact to core roles

Bring impact to duties

Perform other duties as assigned

How You'll Work.

Team & Collaboration

Collaborate with all teams; Collaborate with NCSS divisions

Process & Methodology

Project Management

Full Job Description

**[What the role is]** This role reports to the Director of Philanthropic Experience (PE) and shares collective responsibility to develop the team's strategy and vision. The head of the Donor Experience team will lead a dedicated team to drive the vision, leadership, event management and fund-raising strategies which will enable NCSS and Community Chest to achieve its philanthropic goals. The primary role is to oversee the implementation and evaluation of ComChest's signiatutr events and key engagement initiatives, and develop innovative strategies for events. The individual may be assigned to lead other work areas that contribute to the Group's goals and objectives. These may include the planning and implementing of appreciation and engagement platforms/ activities for Community Chest's donors, partners and prospects. Examples of engagement platforms/activities may include small group luncheons and closeddoor sessions with key stakeholders. **[What you will be working on]** * Manage and assign team members to perform philanthropic partnership and engagement functions to achieve fundraising targets through the organisation of events and engagement activities. Provide guidance to the team in conceptualising and implementing events and initiatives to engage and enhance donors' and stakeholders' experience and stewardship. * Leverage events and activities in events to deliver a positive experience to donors, partners and participants to grow giving for the social service sector through Community Chest. * Manage internal and external stakeholders to achieve the objectives of the events and engagement activities; as well as to strengthen the engagement and relationship with stakeholders with regular contact/communication, follow-up and strong account servicing. * Strategise and acquire potential new donors, sponsors or partners in partnership with other Philanthropic Group officers. * Lead the implementation of assigned signature events and engagement platforms/activitie

Free ATS check

Applying for this Assistant Director, Donor Experience role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Community Chest?

Real rants from real employees. Read before you apply.

Read Company Rants →