GovTech

Government

AssistantDirector,DesignManagement

S$140–220k ~AI est. Singapore
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Assistant Director, Design Management at GovTech. Skills: Design Management, User Experience Strategy, Design Systems, Team Leadership. Establish north-star design strategy. Map design goals to operational efficiency”

What You'll Achieve.

Transform how teams work; Build intelligent platforms; Build integrated platforms; Ensure platforms are intuitive; Ensure platforms are efficient; Ensure platforms are built for modern diplomacy

Industry & Context.

Government
Problems you'll solve

High-Stakes Systems Thinking; Scalable workflows; User experiences for complex systems

What They're Looking For.

Must Have

10 years of professional experience, Product Design, UX, or Service Design experience, Proven track record of nurturing talent, Coaching staff into high-performing practitioners, Experience overseeing mixed product design team, Setting clear delivery metrics, Setting quality standards, Governance for external contract designers, Governance for vendors, Ability to influence senior stakeholders, Ability to align senior stakeholders, Ability to defend design decisions, Comfort operating within government constraints

Nice to Have

Experience in intelligence dashboards, Experience in emergency operations

What You'll Do.

Establish north-star design strategy

Map design goals to operational efficiency

Map design goals to cross-team collaboration

Map design goals to clarity of experience

Manage and scale design team

Upskill internal team members

Coach internal team members

Accelerate team growth

Lead recruitment of new design hires

Oversee external contract designers

Oversee design partners

Establish clear delivery expectations

Establish quality controls

Partner with Product leadership

Partner with Engineering leadership

Bridge diplomatic workflows with technical feasibility

Evangelize user-centric design principles

Demonstrate design impact on national resilience

Set standards for design processes

Set standards for research methodologies

Set standards for critique frameworks

Enable mixed team collaboration

How You'll Work.

Team & Collaboration

Cross-functional teams; Product and Engineering teams; Mixed team of staff; Internal converts; External vendors

Communication Scope

Evangelize design principles

Full Job Description

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. [What you will be working on] The Ministry of Foreign Affairs (MFA) safeguards and advances Singapore's interests on the world stage. In an increasingly volatile global landscape, our digital products must empower diplomatic officers, operations teams, and crisis responders to make rapid, informed decisions when every second counts. As the Assistant Director, Design Management, you will drive the user experience strategy and lead the design team dedicated to modernizing Singapore's diplomatic and citizen services infrastructure, as well as the internal systems and tools that staff rely on daily. Your mission is to elevate design from a tactical execution tool to a strategic capability— transforming how teams across the Ministry work, spanning areas such as consular and crisis response, knowledge management, protocol, corporate services, and HR, by building intelligent, integrated platforms that are intuitive, efficient, and built for the demands of modern diplomacy. Key Responsibilities: Strategic Experience Visioning: Establish the north-star design strategy for MFA’s digital products and services — spanning both citizen-facing platforms and internal staff systems. Ensure

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