The Chicago School
AssistantDirector,Admissions
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“Assistant Director, Admissions at The Chicago School. Skills: Student recruitment, Admissions process, Team leadership. Recruit new students for assigned programs. Serve as primary point of contact”
Industry & Context.
Work evenings and weekends, Occasional domestic travel
What They're Looking For.
Must Have
Bachelor's degree, 3 years of experience in admissions, 1 year of experience at Senior Admissions Representative level or higher, communication and listening skills, Computer skills, experience using customer relationship management systems, ability to learn new systems quickly
Nice to Have
Master's degree, Demonstrated leadership experience
What You'll Do.
Recruit new students for assigned programs
Serve as primary point of contact
Complete high level of outbound calls
Respond to all new student inquiries quickly
Maintain consistent communication with prospective students
Conduct telephone-based consultations
Conduct virtual consultations
Conduct in-person consultations
Qualify prospective students
Explain available academic programs
Advise on admission requirements
Ensure admission paperwork is completed properly
Provide superior customer service
Maintain Salesforce database
Log calls and activities
Develop purposeful contact strategy
Produce accurate applicant reports
Produce accurate inquiry reports
Represent the university professionally
Serve as admissions point of contact
Train Representatives on product knowledge
Train Representatives on technology
Train Representatives on best practices
Improve new student recruitment
Develop admissions messaging
Develop admissions content
Assess Representative performance
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Admissions Department; TCS Education System
Communication Scope
Listening skills
Full Job Description
**Job Description:** _**Position Summary:**_ The Admissions Department at The Chicago School is responsible for recruiting students for academic programs across the university’s campus locations and online. The Admissions Department works closely with TCS Education System, who provides marketing, systems support, and training for The Chicago School admissions operations. The Assistant Director of Admissions is an entry-level management track position at the Chicago School. The primary responsibility is successfully recruiting certificate and degree-seeking students for their assigned group of programs, with responsibility for all phases of the admissions process, from initial contact through enrollment, and it is expected that they will provide the highest level of student engagement. In addition, The Assistant Director of Admissions will have team leadership responsibilities within their group and will mentor and train Admissions Representatives. The successful candidate will be an articulate, organized, results driven, dynamic, enthusiastic, experienced leader and team player. This position provides an excellent opportunity for a talented and committed professional whose skills and attitude complement a dynamic, collegial team. Assistant Directors of Admissions who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location. The ability to work evenings and weekends is required, as is occasional domestic travel. _**Principal Duties:**_ * Recruiting * Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process. * Complete a high level of outbound calls each day to reach prospective students. Inquiries will be assigned, and Senior Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner. * Respond to all ne
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