Company
AssistantDepartmentManager(Stone)
“Assistant Department Manager (Stone). Skills: Customer service, Sales, Product knowledge, Department management. Train and develop Product Sales Specialists. Ensure positive customer shopping experience”
What You'll Achieve.
Ensure customers have a positive shopping experience; Receive exceptional customer service; Receive product information
Industry & Context.
Ability to multi-task, Work in a fast-paced environment, Exert 30 – 60 pounds of force occasionally, Exert 20-30 pounds of force frequently, Exert greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects, Use hands and fingers to handle or feel, Frequently stand, Frequently walk, Frequently reach with arms and hands, Frequently climb or balance, Frequently stoop, kneel, crouch or crawl
What They're Looking For.
Must Have
1 year of customer service/sales experience, Excellent communication skills (verbal & written), Ability to multi-task and work in a fast-paced environment
What You'll Do.
Train and develop Product Sales Specialists
Ensure positive customer shopping experience
Provide exceptional customer service
Provide product information
Act and work consistent with company values
Comply with safe lifting practices
Drive and teach company philosophy
Provide direction to product sales specialists
Ensure attentive and accurate customer service
Complete product specialist certification courses
Understand merchandise and installation
Ensure department merchandising
Ensure department pricing
Ensure department organization
Communicate SOP direction and changes
Complete forklift proficiency testing
Communicate inventory needs to management
Direct merchandise processing
Assist merchandise processing
Validate product placement
Assist customers with product questions
Assist customers with selections
Process customers at check-out
Process customer refunds
Process customer exchanges
Present 'how-to' classes
Follow cash acceptance procedures
Follow check acceptance procedures
Follow charge card acceptance procedures
Stock merchandise displays
Tag merchandise displays
Create merchandise signs
How You'll Work.
Team & Collaboration
Provide direction to all product sales specialists; Communicate standard operating procedure direction and changes to all associates
Communication Scope
Excellent communication skills (verbal & written)
Applying for this Assistant Department Manager (Stone) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.