Mount Anvil
AssistantCustomerExperienceManager
“Assistant Customer Experience Manager at Mount Anvil. Skills: Customer experience, Process management, Stakeholder communication. Coordinate end-to-end process. Book appointments”
What You'll Achieve.
Ensure seamless first day; Keep everything on track; Keep details moving; Keep completions on track; Align diaries for inspections; Keep timely promises
What They're Looking For.
Must Have
12 months customer-facing experience, Confidence using online data systems, Confidence using booking systems
Nice to Have
Experience in construction, Experience in housing association, Experience in main contractor, Backgrounds in hotel sector, Backgrounds in motor sector, Backgrounds in retail sector
What You'll Do.
Coordinate end-to-end process
Send concierge emails
Reply to all stakeholders
How You'll Work.
Team & Collaboration
On-site teams; Lettings; Managing Agents; Furniture suppliers; Snaggers; Customer Experience team; Site teams; Sales teams; Interior Design teams
Communication Scope
Clear communication
Process & Methodology
Manage multiple priorities
Applying for this Assistant Customer Experience Manager role?
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