Greystar
real estate
AssistantCommunityManager(StudentLiving)
“Assistant Community Manager (Student Living) at Greystar. Skills: financial operation of the community, property management software, resident file review, accounting records, outstanding balances communication, delinquency collection procedures, lease enforcement, invoice submission, vendor reconciliation, charge coding, eviction procedures, resident move-out processing, resident satisfaction, retention, complaint response, service issue resolution, on-site supervision, daily work organization,”
What You'll Achieve.
maximize revenue; Promotes resident satisfaction and retention
Industry & Context.
Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns
Incumbents must be able to physically access all exterior and interior parts of the property and amenities, Routine, local travel may be required between assigned areas and other facilities, Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
What They're Looking For.
Must Have
1-3 years minimum of relevant experience in residence life and/or property management, Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, all gender spaces, Title IX, affinity-based living learning communities, ADA compliance), Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns
Nice to Have
Demonstrated supervisory skills sufficient to lead, direct, and evaluate subordinates and team members, including maintenance specialists, Demonstrated experience building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners
What You'll Do.
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community
Completes accounting and bookkeeping tasks
Prepares monthly close-out and financial reports
Processes invoices for payment
Completes bank deposits
and account reconciliations
Uses the property management software to record
and report on all financial workings of the community
Completes the daily transactions and tasks related to the financial operation of the community
Operates the property management software (Yardi/OneSite) and completes transactions
Reviews resident files and accounting records to determine unpaid and/or late fees owed
Communicates with residents regarding outstanding balances
Implements procedures for collecting on delinquencies
Enforces the lease to maximize revenue
Reviews and submits invoices from vendors
and service providers for payment
Follows the Company’s established procedures related to evictions
Processes resident move-outs
Promotes resident satisfaction and retention
Acts as the on-site supervisor in the absence of the community manager
Assists in managing the client/owner relationship
May assist and/or support leasing and marketing efforts
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; collaborative member of a team; building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners
Communication Scope
excellent written and verbal communication skills
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